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Jobs in bengaluru
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WMS Gaming
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Technical Support Engineer

Technical Support Engineer

2 - 5 years

|

4 - 7 Lacs

Posted:21 hours ago| Platform:

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Skills Required

unix usage linux customer support itil process jira ms office gaming technical support sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Technical Support Engineer

Job Location: ITPL Bangalore

Required Experience: 2 - 4 years

Job Description

Skill Set: L1 Support, SLAs, Ticketing Tools (preferably Service Now / Jira), knowledge on ITIL Process, Unix and SQL is good to have

Job Description Skills and Experience:

Experience from previous customer support / Technical support role is necessary.
Technical knowledge is re quired for this position.

Knowledge, Skills, & Abilities:

Excellent communication skills.
Experience in Linux/Unix.
Experience working with Microsoft Office products.
Understanding of databases and ability to create and use basic SQL to query the database.
Decent knowledge & experience in programming and scripting is preferred.
Ability to understand and use various in-house and commercial tools.
Ability to work in close relationship with other departments within the team.
Working in shifts required.

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