30 years
0 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
eCAPS, a pioneer in the IT domain, has been delivering specialized services in Data Networking and Cybersecurity for 30 years. With ten branches across India and a strong dealer network, eCAPS ensures widespread access to top-tier products, including its proprietary NETFOX brand of networking solutions. The company is a trusted national distributor for leading brands like Kaspersky and SonicWall, catering to both enterprise and SME customers. Headquartered in Coimbatore, Tamil Nadu, eCAPS is supported by a team of 200+ employees and led by accomplished professionals with a strong technical and financial foundation.
This is a full-time, on-site role for a Technical Support Engineer located in Coimbatore. The Technical Support Engineer will be responsible for providing technical support to clients, troubleshooting issues, resolving technical queries, and ensuring excellent customer service. The role includes diagnosing problems effectively, offering timely solutions, and ensuring high levels of customer satisfaction through technical expertise.
eCAPS, Cybersecurity & Networking
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