Technical Support Executive Optim Hire (LAD Software Solutions Pvt LTd)

1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

You should have hands-on knowledge and experience working with Windows OS, including both Client and Server OS. Additionally, you should be proficient in Active Directory, Azure Administration, and O365 administration. It is essential to have a good understanding of O365 admin portals, administration, and troubleshooting. A basic knowledge of the OSI model, switching, and internet routing technologies is required. You should also possess a basic understanding of network concepts, cloud & virtualization tools, IT infrastructure, and Security. As part of your responsibilities, you will need to assess faults, prioritize, respond, and escalate accordingly. Clear communication skills, both written and verbal, are crucial for this role. You will be required to provide technical support for operational administration, Directory Services, servers, and TCP/IP networks, as well as to end-users to address hardware and software issues promptly and effectively. Ensuring correct comprehension, response time, and resolution of issues/requests/emails is also a key aspect of the job. The ideal candidate should have 1 to 3 years of relevant experience and hold a Bachelor's or Master's Degree in any stream. This is a full-time, permanent position with work timings from 9 pm IST to 6 am IST, encompassing a night shift schedule from Monday to Friday. Experience working in a similar role for a total of 2 years is preferred. The work location for this position is in person.,

Posted 18 hours ago

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Implementation Consultant II Oracle

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

You should have previous experience working with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products. A tertiary qualification in a Technical or Hospitality Management field is essential along with knowledge of manual Food & Beverage procedures. Familiarity with relational database management systems like Oracle 12c, 19c Database Server is preferred. Good working knowledge of TCP/IP networks, PCs, and troubleshooting techniques is required, as well as knowledge of Hardware including Workstations, Printers, and peripherals. You should possess analytical problem-solving skills, project management skills, strong presentation and interpersonal skills, and superior communication skills in English, both written and verbal. Ability to work effectively with clients at all levels of the organization, proven ability to work unsupervised or as part of a team, and creative thinking abilities are necessary. You should be a self-starter with initiative, drive, and a strong desire to succeed, able to work under stress, and demonstrate flexibility with people, time, and shifts. Special requirements include the ability to work overtime and on public holidays as requested, as well as in shifts. As an IC2 level professional, your responsibilities will include installing and configuring the Oracle Hospitality F&B product suite, training application software, imparting specific knowledge related to restaurant operating procedures, adhering to training and installation standards, working with support systems to escalate client issues, and ensuring service level requirements are exceeded. You will also be required to participate in online education and product training courses, quality assurance of new software releases, and submit timely project status reports. Oracle, as a world leader in cloud solutions, values integrity and innovation. They promote an inclusive workforce that offers global opportunities with work-life balance, competitive benefits, and support for personal growth and community engagement. Oracle is committed to including people with disabilities in the employment process and encourages individuals to request accessibility assistance if needed. Let me know if you need any further information.,

Posted 2 weeks ago

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