2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You will be responsible for the role of Customer Associate, requiring a minimum of 1.5 years of experience. Your primary responsibilities will include utilizing both soft and technical skills to ensure efficient service delivery to customers. In terms of soft skills, you should possess good communication abilities along with a strong understanding of the English language. These skills will be crucial in effectively engaging with customers to address their queries and concerns. On the technical front, you are expected to have a good grasp of computer operations, a proficient typing speed, and sound knowledge of keyboard functions and system navigation. These technical skills will enable you to navigate systems efficiently and provide timely support to customers. As a Customer Associate at Mphasis, you will be part of a globally recognized organization that leverages next-generation technologies to drive business transformation. Mphasis prioritizes customer-centricity, which is evident in their Front2Back Transformation approach. This approach harnesses the power of cloud and cognitive technologies to deliver highly personalized digital experiences to clients and end customers. Moreover, Mphasis" Service Transformation strategy focuses on modernizing legacy environments within enterprises through digital solutions. By staying at the forefront of technological advancements, Mphasis empowers businesses to adapt and thrive in a dynamic environment. The company's emphasis on core reference architectures, innovative tools, domain expertise, and client specialization underscores its commitment to fostering enduring partnerships with prestigious clients.,

Posted 1 week ago

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HR Systems Administrator Astellas Pharma

3.0 - 7.0 years

0 Lacs

karnataka

On-site

The HR Systems team is currently looking for a dedicated admin support to assist the Systems Specialists in managing the global SuccessFactors Talent modules. As a member of the team, you will be responsible for tasks such as data input, analysis, coordination, administration, and end-user support. Proficiency in Excel and macros is required for this role. Your primary responsibilities will include accurately inputting, reviewing, and validating data across various SuccessFactors Talent Management modules. You will also be tasked with supporting the drafting and maintenance of comprehensive process documentation for technical and business processes. Additionally, you will assist with regression and user acceptance testing, including defect resolution, and support talent module mass upload requests following approved processes. Furthermore, you will play a key role in supporting annual HR cyclical events such as performance appraisals, compensation reviews, succession planning, and talent reviews. You will also be involved in super user activities related to Success Factors and providing reporting support as needed, utilizing Excel macros and VBA to automate data processing tasks for improved efficiency. The ideal candidate should have a working knowledge of SAP SuccessFactors Talent modules, hands-on experience in data input and validation, as well as proficient reporting skills. Strong analytical, data validation, and communication skills are essential for this role. Experience working with cross-functional teams and familiarity with key HRIS platforms are preferred qualifications. This position is based in Bangalore, India and falls under the category of HR System Specialist within Astellas Global Capability Centres (GCCs). The GCCs are strategically located sites that enhance operational efficiency, resilience, and innovation potential, enabling a timely response to changing business demands. Astellas is committed to equality of opportunity in all aspects of employment, including Disability/Protected Veterans. If you meet the required qualifications and are highly organized, detail-oriented, and proactive in addressing system or process inefficiencies, we encourage you to apply for this exciting opportunity to contribute to Astellas" strategic priorities and commitment to delivering value for patients.,

Posted 3 weeks ago

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