10 Support Documentation Jobs

You will primarily be responsible for: - Identifying and troubleshooting issues related to on-premise and cloud-based applications and services in a timely manner - Monitoring systems to optimize performance and uptime to meet service levels - Providing documentation and logs to the Governance team for compliance - Taking the lead on critical issues and escalating to relevant teams if necessary - Learning and utilizing good time management skills to complete assigned tasks - Updating and creating new or existing departmental procedures and monitoring for compliance - Assisting with system compliance through existing standards and procedures, identifying gaps, and remediating them promptly - ...

Hi, We have an urgent job opportunity for a Customer Support Executive role. Only immediate joiners can apply. Please find below details regarding this opportunity: About Risebird Leading Interview as a service platform for experts who are exploring part-time, freelance and moonlighting interviewing opportunities. Platform for talented people to monetize their idle hours in interviewing Largest interviewers network- 15k interviewers from 2600 companies, delivered 3.5 Lakh interviews , customers fortune 500 companies , 25+ crores paid to part-time interviewers in last 5 years VC funded startup More details on https://risebird.io/ Key Responsibilities: Customer Interaction: Handle customer inq...

Role Overview: As a Fault Management Engineer, your main responsibility will be to resolve network and customer faults, manage critical outages, and ensure overall network integrity and performance. You will be performing proactive O&M, assessing network changes, and providing technical support to optimize network operations. Your strong analytical, problem-solving, and operational skills will be essential, and you may also participate in on-call rosters for critical situations. Key Responsibilities: - Resolve network and customer faults in a timely and efficient manner - Manage critical faults and outages in the network, and perform impact assessment of network configuration changes - Devel...

Company Description Intelizign specializes in enabling digital enterprises through solutions in Product Lifecycle Management, MBSE, Digital Thread, Digital Twin, and Process Automation. Our commitment is to provide measurable value and ensure strong returns on investments for our clients. Leveraging industry best practices and modern technologies such as AI, GenAI, ML, and Cloud, we aim to drive customer success at every stage. Role Description This is a full-time, on-site role based in Bengaluru South for a Teamcenter Support Level 2 position. The Teamcenter Support Level 2 professional will be responsible for providing advanced support for Teamcenter PLM software, troubleshooting errors, a...

Role Overview: As a Tech Support Executive/Business Developer at Tanzol Solution, you will be responsible for providing technical support to clients, troubleshooting hardware and software issues, utilizing Microsoft Excel for data analysis and reporting, maintaining support documentation, and collaborating with internal teams for issue resolution. Your role will also involve monitoring system performance, training users on software tools, and ensuring efficient system operations. Key Responsibilities: - Provide first-level technical support to clients through phone, email, or ticketing system. - Troubleshoot and resolve hardware, software, and network issues. - Utilize Microsoft Excel for ge...

As an Actimize Developer at our company, you will play a crucial role in integrating Actimize with various research sources and platforms to enhance the fraud detection capabilities of our financial crime detection solutions. Your responsibilities will include: - Realizing technical assessments and creating Technical Solution Architecture Designs for a modernized ecosystem. - Developing and conducting unit testing to integrate Actimize on-prem with research sources like Google, Clear, and Unified Desktop. - Integrating Actimize with the GAIT platform and enhancing its UI to directly integrate relevant information into the AML system, ensuring the generation of consistent and accurate alert a...

NetSuite Technical Consultant Experience: 4+ years Shift: General shift, late evening calls possible Work Location: Chennai/Bangalore Key Responsibilities: Develop, configure, and implement custom solutions on NetSuite platform. Integrate third-party applications, optimize NetSuite modules. Troubleshoot issues, manage upgrades and deployments. Collaborate with business/functional teams for requirements gathering. Prepare support documentation and user guides. Preferred: Experience with SuiteScript, customizations, and NetSuite integrations.

As a Tech Support Executive/Business Developer at Tanzol Solution, you will play a crucial role in providing technical support to clients while utilizing your proficiency in Microsoft Excel. Tanzol Solution is a forward-thinking IT company known for its expertise in software development, web technologies, and IT infrastructure services. We are committed to delivering innovative solutions tailored to our clients" needs. Your primary responsibilities will include offering first-level technical support to clients through various channels such as phone, email, or ticketing system. You will troubleshoot and resolve hardware, software, and network issues efficiently. Utilizing your advanced Excel ...

You are invited to join our team as a Zoho Customer Support Engineer at Intuit Management Consultancy in Chennai, Tamil Nadu, India. As a Zoho Customer Support Engineer, your primary responsibility will be to provide exceptional customer support for the Zoho suite of applications. You will play a crucial role in addressing and resolving client issues, tracking and closing maintenance tickets, advising clients on important software updates, and collaborating with the technical team to troubleshoot and resolve technical issues. Your key responsibilities will include maintaining a high level of expertise in Zoho applications such as CRM, Projects, Desk, Books, and other related tools. You will ...

You will be working as a Web Designer & Developer Intern, responsible for creating applications throughout the software development life cycle (SDLC). Your duties will include developing application testing procedures, updating existing applications to ensure security and functionality standards compliance, implementing testing tools for monitoring website performance, and assisting in updating application development policies to meet technical requirements. As a part of a leading digital marketing agency in Agra, you will collaborate with a team of online marketers, web designers, and developers to provide top-notch digital solutions for clients. The work culture is relaxed yet dedicated to...