13.0 - 18.0 years

3 - 10 Lacs

bengaluru, karnataka, india

On-site

Overview: The Service Desk Coordinator will be responsible for handling incoming service requests, managing the ticket lifecycle through Zoho Desk, coordinating schedules between customers and engineers, and ensuring timely service delivery. This role requires strong coordination, documentation, and communication skills to ensure compliance with processes and maintain a high level of customer satisfaction. Job Roles & Responsibilities: Service Request Handling: Manage the support mailbox, mobile, and Zoho Desk for incoming service requests. Validate service eligibility as per company guidelines. Log tickets received through mail, calls, or peer communication in Zoho Desk. Coordination & Sche...

Posted 1 week ago

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Implementation Engineer (Data center Server & Storage) Network Bulls

4.0 - 8.0 years

0 Lacs

haryana

On-site

As an Implementation Engineer at our organization, you will be responsible for attending meetings to comprehend customer requirements and offering consultations on the products we provide. Your role will involve creating network designs and architectures based on client needs, with a focus on datacenter products such as Cisco Nexus, UCS Servers, and Hyperflex Systems. You should be proficient in infrastructure designing and adept at conducting demos and Proof of Concepts (POCs). In this position, you will be expected to develop high-level designs and Statements of Work (SOW) with meticulous documentation. Familiarity with configuring and troubleshooting data center products will be advantage...

Posted 2 months ago

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