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3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
As a Junior Production Associate LiveOps at Ruby Seven Studios, you will play a crucial role in ensuring the smooth functioning of multiple live games. Your proactive and detail-oriented approach will be essential in collaborating with various internal teams to monitor game health, resolve player issues, and provide valuable insights for enhancing the player experience and overall game performance. **Core Responsibilities:** - Act as the first point of contact for customer support issues, ensuring timely, clear, and empathetic communication to enhance player satisfaction - Monitor incoming player tickets, prioritize queries based on urgency, and escalate complex issues to relevant internal t...
Posted 13 hours ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
As a Production Associate LiveOps at Ruby Seven Studios, you will be responsible for ensuring the smooth functioning of multiple live games by collaborating with various internal teams. Your proactive and detail-oriented approach will play a key role in monitoring game health, resolving player issues, and delivering valuable insights to enhance player experience and game performance. **Core Responsibilities:** - Act as the first point of contact for customer support issues, providing timely and empathetic communication to enhance player satisfaction. - Monitor incoming player tickets, prioritize queries based on urgency, and escalate complex issues to relevant internal teams. - Collaborate w...
Posted 5 days ago
3.0 - 8.0 years
0 Lacs
karnataka
On-site
In this role at Archer, you will be responsible for contributing to and approving Reliability and System Test plans, collaborating with the LOB team to develop the Quality and Warranty Cost Reduction segment for the Executive review, and engaging with the supply base to drive quality improvements. You will utilize advanced communication and presentation skills to initiate proactive communication with leadership or global teams, as well as recommend options and solutions. Your role will involve understanding global components, such as cultural differences and time zones, and solving project-related problems while considering the impact, benefits, and risks. Furthermore, you will leverage your...
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a skilled Radio Access Network Operations Auditing & Acceptance Engineer with up to 5 years of experience, your role will involve the following: - **Role Overview:** You will be responsible for Auditing and Acceptance on Telecommunications Radio Access Networks. Your main tasks will include understanding, revising, and preparing operational processes to ensure correct service appliance and improvement. You will also be in charge of controlling all project metrics and SLAs, promoting proactive resolution of potential issues, ensuring proper fault handling and review, collecting metrics, and driving/monitoring correction policy. Additionally, you will make a major contribution to project/pr...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
Role Overview: As an IT Customer Service Analyst at Accenture, you will be part of the Customer Support vertical, assisting in managing and resolving customer queries, handling escalations and complaints, and providing optimal solutions. Your responsibilities will include closing faults and complaints within SLAs, with a focus on email and chat processes. You will be involved in recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests within the defined scope of support, particularly for non-voice interactions like email, web, and chat. Key Responsibilities: - Assist in managing and resolving customer queries - Handle escalations and complaints - Provide...
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a skilled Radio Access Network Operations Auditing & Acceptance Engineer with up to 5 years of experience, your role will involve auditing and acceptance on Telecommunications Radio Access Networks. You will be responsible for understanding, revising, and preparing operational processes to ensure correct service appliance and improvement. Your duties will include controlling all project metrics and SLAs, promoting proactive resolution of potential issues, ensuring proper fault handling and review, collecting metrics, driving/monitoring correction policy, and making a major contribution to project/program management. You are expected to possess advanced Auditing & Acceptance skills as well...
Posted 2 weeks ago
0.0 - 4.0 years
3 - 3 Lacs
chennai
Work from Office
HIRING FOR CUSTOMER SUPPORT ONLY WALK IN - TO WALK IN FOR INTERVIEW PLS REGISTER TO THE GIVEN NUMBER - RAJESH - (04466076600) JOB DESCRIPTION: Job Profile: INTERNATIONAL NON TECHNICAL CUSTOMER SUPPORT VOICE - INBOUND Note - Complete Night Shifts With Rotational Week off (* Work From Office *) Qualification : Minimum 12th pass or Any degree Location: Chennai Immediate Joiners within a week Both Freshers And Experience can apply Required : Must have excellent communication in English. Roles and Responsibilities Handle inbound customer inquiries through phone, email, and chat regarding orders, delivery status, and app-related issues. Troubleshoot and resolve problems for customers, restaurant p...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Radio Access Network Operations Auditing & Acceptance Engineer, you will be responsible for auditing and acceptance on Telecommunications Radio Access Networks. Your role will involve understanding, revising, and preparing operational processes to ensure correct service appliance and improvement. You will be in charge of controlling all project metrics and SLAs and promoting proactive resolution of potential issues. Your tasks will include ensuring proper fault handling and review, collecting metrics, driving/monitoring correction policy, and making a major contribution to project/program management. Advanced Auditing & Acceptance skills and a high level of soft skills such as communica...
Posted 1 month ago
15.0 - 19.0 years
0 Lacs
tiruchirappalli, tamil nadu
On-site
As a proactive and dependable Customer Success & Operations Executive, you will play a crucial role in supporting customers, solving problems, and contributing to the marketing and growth initiatives of the company. You will collaborate closely with the founder and the wider team to ensure the seamless operation of our UK-based digital product. Your responsibilities will include handling customer enquiries through email, live chat, and occasional phone interactions, providing prompt and friendly support. It will be essential for you to have a deep understanding of our product offerings to guide users effectively and assist in order fulfilment, support ticket management, and maintaining accur...
Posted 2 months ago
2.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Telangana, India
On-site
Description At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders...
Posted 2 months ago
10.0 - 20.0 years
0 - 0 Lacs
bangalore, dehradun, siliguri
On-site
promotions, and other employment decisions. Key aspects of job discrimination related to a Director of Operations role: Prohibited Practices: Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), and other laws prohibit discrimination in various aspects of employment, including hiring, firing, compensation, job assignments, and training. Equal Opportunity: It is crucial to ensure that all applicants and employees, regardless of protected characteristics, have equal opportunities. Reasonable Accommodation: If a qualified applicant or employee with a disability requires reasonable accommodations to perform the job, employers must provide them, unless it creates ...
Posted 2 months ago
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