Solution Engineer

What You'll Do

• Pre-sales solutioning: Run discovery, map requirements to platform capabilities, design integration architectures, and deliver demos/POCs.
• Integration leadership: Provide guidance on APIs, SDKs, and webhooks; review payloads/flows; support testing and production launch.
• Post–go-live ownership: Serve as the primary technical contact; review performance, monitor payment health, and recommend optimizations.
• Troubleshooting: Triage issues, analyze logs/traces, resolve auth/3DS/idempotency/webhook problems, and coordinate fixes with Engineering.
• Enablement: Create and maintain docs, Postman collections, sample apps, and internal playbooks.
• Product feedback: Capture field insights and advocate for enhancements to reduce integration friction.
  

Requirements

• Strong experience with REST APIs, webhooks, JSON, HTTP, and auth schemes (API Keys, OAuth/HMAC).
• Ability to design solution architectures and present to both technical and business audiences.
• Working knowledge of payment flows: checkout, auth/capture/refund, 3DS/SCA, tokenization, retries, idempotency, reconciliation, and go-live best practices.
• Proficiency in Java, Node.js/TypeScript, Python, or Go, plus familiarity with Git and observability tools.
• Excellent communication and stakeholder management skills.
  

Eligibility

• Bachelor’s degree in Computer Science/Engineering or equivalent experience.
• 3–7 years in solutions engineering, integration engineering, TAM, or developer support—preferably in fintech/payments.
  

Benefits

• Work on international projects: Be part of a global team working with clients from across the world.
• Remote-first culture: Enjoy the flexibility of a remote workplace, allowing you to work from anywhere.
• Regular team outings: Even with remote work, we believe in building strong team bonds through regular social and team-building events.
• Collaborative & growth-oriented: Learn from senior engineers, work in a collaborative environment, and grow professionally with opportunities for career development.
• Competitive Salary and Benefits