Software Engineering Manager

As a GenAI Architect & People Manager at Amdocs, you will play a crucial role in leading our GenAI initiatives by leveraging your technical depth and leadership capabilities. Your responsibilities will include: - Leading the design and implementation of GenAI and ML-based solutions across various business use cases. - Translating business requirements into technical architectures using Azure/AWS Cloud Platforms. - Managing and mentoring a multidisciplinary team of engineers, data scientists, and ML specialists. - Driving adoption of Databricks, PySpark, and Java-based frameworks within solution development. - Collaborating closely with product owners, data engineering teams, and business stakeholders. - Ensuring high standards in code quality, system performance, and model governance. - Tracking industry trends and continuously improving the GenAI strategy and roadmap. - Overseeing the end-to-end lifecycle: use case identification, PoC, MVP, production deployment, and support. - Defining and monitoring KPIs to measure team performance and project impact. Qualifications required for this role include: - 13+ years of overall IT experience with a strong background in the Telecom domain (preferred). - Proven hands-on experience with GenAI technologies and Machine Learning pipelines. - Strong understanding of LLMs, Prompt Engineering, RAG (Retrieval-Augmented Generation), and fine-tuning. - Demonstrated experience in building and deploying GenAI use cases on Azure or AWS. - Strong expertise in Databricks, PySpark, and Java. - In-depth understanding of cloud-native architecture, microservices, and data pipelines. - Solid people management experience including team building, mentoring, and performance reviews. Good to have skills for this role include familiarity with LangChain, HuggingFace Transformers, and Vector Databases (like FAISS, Pinecone), experience with Data Governance, MLOps, and CI/CD for AI/ML models, certification in Azure/AWS (e.g., Azure AI Engineer, AWS Certified Machine Learning), and exposure to NLP, speech models, or multimodal AI. Joining Amdocs as a GenAI Architect & People Manager will provide you with the opportunity to lead and mentor development teams and projects, work with advanced technologies, and be part of a diverse and inclusive workforce.,