Snowflake Data Engineer

Who We Are:

unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes measurable results for more than 200 client programs serviced today. With a focus on automation, talent enablement, strategic partnerships, and strict data ethics, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.

At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

Responsibilities:

• Be a key contributor to the design and development of a scalable and cost-effective cloud based data platform based on a data lake design

• Develop data platform components in a cloud environment to ingest data and events from cloud and on-premises environments as well as third parties

• Build automated pipelines and data services to validate, catalog, aggregate and transform ingested data

• Build automated data delivery pipelines and services to integrate data from the data lake to internal and external consuming applications and services

• Build and deliver cloud-based deployment and monitoring capabilities consistent with DevOps models

• Deep knowledge and skills current with the latest cloud services, features and best practices.

Technical Skills:

• 4+ years of experience in the field of Data Warehousing and BI • Experience working with Snowflake Database

• In depth knowledge of Data Warehouse concepts.

• Experience in designing, developing, testing, and implementing ETL solutions using enterprise ETL tools .

• Experience with large or partitioned relational databases (Aurora / MySQL / DB2)

• Very strong SQL and data analysis capabilities

• Familiarly with Billing and Payment data is a plus

• Agile development (Scrum) experience

• Other preferred experience includes working with DevOps practices, SaaS, IaaS, code management (CodeCommit, git), deployment tools (CodeBuild, CodeDeploy, Jenkins, Shell scripting), and Continuous Delivery

• Primary AWS development skills include S3, IAM, Lambda, RDS, Kinesis, APIGateway, Redshift, EMR ,Glue ,and CloudFormation