Site Reliability Engineer

Site Reliability Engineer

Roles and Responsibilities

• Lead

  Capacity Management, Operational Support Design, Audit Preparation, Incident Escalation, Problem Management Engagement, and DR Design and Execution

  .
• Liaise with other teams across Product, Development, and Infrastructure for 3rd line escalation.
• Provide technical advisory to Product, business, and clients for solution delivery.
• Work closely with Development and Infrastructure teams to ensure platform supportability and readiness for new releases.
• Be responsible for handling, identifying, and communicating technical resolutions in English.

Skills Required

• Experience in roles like

  Site Reliability Engineer

  or

  Application Support

  with Project Management tasks.
• Experience in managing the capacity, performance throughput, and EOS/EOL of a platform from infrastructure to software.
• Experience in troubleshooting issues, defining supportability, and streamlining the software development lifecycle (

  SDLC

  ).
• Good understanding of Site Reliability Engineer and Application Support processes, incident support, and disaster recovery execution/design.
• Strong ability to understand

  application architecture

  , navigate to problem areas, and identify proactive measures for resiliency and recovery.
• Ability to apply

  analytical methodology

  (trending, distribution) to gain insight from application data.
• Ability to understand business workflow and tie it to technical implementation.
• Experience in reading and tracing

  Java, C++, Python, and/or scripting languages

  .
• Experience with

  databases

  , including SQL scripting (preferably Oracle).
• Understanding of

  networking principles

  , its practical uses, and basic troubleshooting.
• Understanding of

  Cloud (AWS, GCP or Azure), PAAS, and implementation with Kubernetes, OpenShift, Windows and Linux

  .
• Good understanding of

  messaging platforms

  and protocols like XML, XSLT, IBM MQ, AMQ, etc.
• Knowledge of financial messaging protocols like

  FIX, FPmL, TOF

  , etc.
• Experience with

  security protocols

  related to connectivity encryption utilizing SSL and TLS.

• Good to have:

  Prior experience in Finance / OTC Derivative and FX trade processing, or a general background in the Finance Industry.