2 - 6 years

3 - 7 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

We are seeking a skilled

ServiceNow Developer

to design, develop, and implement custom applications and solutions on the ServiceNow platform. The ideal candidate will have a strong background in ServiceNow development, including workflows, business rules, integrations, and system configurations. This role requires collaboration with cross-functional teams to ensure seamless application functionality and process improvements.

Key Responsibilities:

  • Development & Customization:

    Design and implement custom applications, workflows, UI policies, client scripts, and business rules.
  • Integration:

    Integrate ServiceNow with internal and external systems using REST, SOAP, and web services.
  • Configuration Management:

    Configure ITSM, ITOM, HRSD, and other ServiceNow modules to align with business needs.
  • Troubleshooting & Support:

    Identify and resolve technical issues, ensuring optimal performance of ServiceNow applications.
  • Documentation:

    Maintain detailed technical documentation for configurations, integrations, and customizations.
  • Collaboration:

    Work with business analysts, project managers, and stakeholders to gather requirements and deliver effective solutions.
  • Testing & Quality Assurance:

    Conduct system and integration testing to validate the quality and functionality of ServiceNow implementations.
  • Continuous Improvement:

    Identify opportunities for process enhancements and best practices in ServiceNow development.

Qualifications & Skills:

Proven experience as a

ServiceNow Developer

with expertise in developing and customizing ServiceNow applications. Proficiency in

JavaScript, GlideScript, HTML, CSS, and AngularJS

. Hands-on experience integrating ServiceNow with third-party systems via

REST, SOAP, and other web services

. Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues. Excellent verbal and written communication skills to effectively collaborate with technical and non-technical teams. ServiceNow certifications such as

Certified System Administrator (CSA) or Certified Application Developer (CAD)

are highly desirable. Ability to work in a

team-oriented environment

, collaborating with cross-functional stakeholders. Familiarity with

Agile methodologies

(Scrum, Kanban) and best development practices.

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