15 Servicenow Architecture Jobs

As a Senior ServiceNow Consultant/Architect with NOW Certification, you will be responsible for leading the architectural design and technical implementation of ServiceNow modules. Your primary focus will be on leveraging your expertise in ServiceNow ITSM, ITOM, and Workflow Management to build and maintain Dashboards, Chatbots, and Analytics on the ServiceNow platform. With a minimum of 10 years of experience in the IT industry, including at least 1 full-cycle ServiceNow implementation as a lead architect and involvement in 5 enhancement projects on ServiceNow modules, you will bring deep understanding of ServiceNow architecture and design principles to the role. Your responsibilities will include translating business requirements into technical specifications and workflows, defining integration strategies for smooth interfacing with external systems, and collaborating with cross-functional teams to align the platform with business goals. Additionally, you will provide thought leadership on ServiceNow best practices, governance, and platform scalability, while guiding and mentoring junior team members and reviewing technical deliverables. Engaging with stakeholders to document processes and ensure knowledge continuity will also be a key aspect of your role. Preferred qualifications for this position include a Bachelor's or Masters degree in Computer Science, Information Technology, or a related field, along with certifications such as Certified ServiceNow System Administrator/Implementation Specialist and ITIL v3/v4 Foundation certification. It would be advantageous to have ITIL certification or working knowledge of ITIL processes, experience with process documentation, including SOPs and best practices, and exposure to Knowledge Management within ServiceNow. If you are an experienced professional with a strong background in ServiceNow and a passion for driving successful implementations, we encourage you to share your profile with us at aishwarya.singh@innovasolutions.com.,

The ServiceNow Technical Architect is responsible for designing and implementing scalable, secure, and efficient ServiceNow solutions that align with business objectives. This role involves assessing current architecture, re-defining platform architecture aligned with best practices, integration requirement with enterprise systems, and providing technical expertise to the development teams. Key Responsibilities- Solution Architecture & Design Define and implement scalable, performant ServiceNow solutions that align with business needs. Develop and maintain ServiceNow architecture standards, best practices, and governance frameworks. Ensure technical alignment with enterprise IT strategies, security policies, and compliance requirements. Customize and implement SRE practices for platform and associated products/applications Technical Leadership & Governance Provide architectural guidance and technical mentorship to ServiceNow developers and administrators. Conduct code reviews, technical audits, and system performance optimizations. Establish governance policies for instance management, upgrades, and platform security. Platform Development & Customization Oversee the customization and configuration of ServiceNow applications and modules. Review custom scripts, business rules, UI policies, workflows, and integrations from Service now best practices standpoint Utilize ServiceNow development tools such as Flow Designer, UI Builder, and Glide APIs. Integration & Automation Design and implement integrations with third-party systems using REST, SOAP, LDAP, and MID Server. Optimize workflows and automation using Integration Hub and Orchestration. Ensure seamless data flow between ServiceNow and enterprise applications. Collaboration & Stakeholder Management Work closely with business analysts, product owners, and IT teams to translate business requirements into technical solutions. Provide expert consultation on ServiceNow capabilities, roadmap, and implementation strategies. -Communicate technical concepts effectively to both technical and non-technical stakeholders. Platform Maintenance & Upgrades Manage ServiceNow upgrades, patching, and instance performance monitoring. Ensure minimal disruption and adherence to ServiceNow's upgrade best practices. Stay up to date with new ServiceNow releases and features. Required Qualifications 15-20 years of total software engineering/ IT experience.15+ years of ServiceNow development/Ops & Technical architecture experience. ServiceNow Expertise: Deep understanding of ServiceNow architecture, data model, and development best practices. Development Skills: Proficiency in JavaScript, Glide APIs, Flow Designer, andUI development. Integration Knowledge: Experience with REST, SOAP, JSON, LDAP, OAuth, and integration middleware. Cloud & Security: Understanding of cloud infrastructure, IT security, and compliance frameworks. Certifications: ServiceNow Certified Technical Architect (Must have). ServiceNow Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), Preferred Qualifications Experience in working in Agile/Scrum environments. Familiarity with ITIL framework and best practices. Strong problem-solving, analytical, and communication skills.

You will be working as a Consultant - Service Now at Genpact, a global professional services and solutions firm. Your role will involve leading the design and implementation of cutting-edge ServiceNow solutions for clients, ensuring they align with business objectives and industry best practices. As a ServiceNow Architect, you will collaborate with clients and cross-functional teams to gather business requirements and translate them into technical designs. Your responsibilities will include providing technical leadership, mentoring development teams, and staying updated with ServiceNow platform advancements to drive innovation. Key Responsibilities: - Lead the design and architecture of ServiceNow solutions, including custom applications and integrations. - Collaborate closely with clients and teams to understand business requirements and translate them into technical designs. - Provide technical leadership and mentorship to development teams for successful project execution. - Stay current with ServiceNow platform advancements and emerging trends to drive innovation. - Conduct assessments of existing ServiceNow implementations and offer recommendations for improvements. - Ensure the security, scalability, and maintainability of ServiceNow solutions. - Open to conducting Proof of Concepts and learning on Generative AI tools beyond python coding. Qualifications: Minimum Qualifications / Skills: - Bachelor's degree in computer science, IT, engineering, or related technical discipline. - Experience in ServiceNow development and architecture. - Proven expertise in designing and implementing complex ServiceNow solutions, including integrations. Preferred Qualifications / Skills: - Deep knowledge of ServiceNow Modules: ITSM, ITOM, CMDB, Discovery, HAM, SAM, etc. - Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages. - ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) certifications preferred. - Demonstrated leadership abilities with the capacity to inspire and guide teams. - Strong client-facing and consulting skills. - Strong understanding of ITIL framework and best practices. - Excellent analytical, problem-solving, communication, and interpersonal skills. - Knowledge of Generative AI tools beyond python coding, LLM Models, etc. Location: India-Gurugram Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting: Oct 7, 2024, 9:05:52 AM Master Skills List: Consulting Job Category: Full Time,

Organization: At CommBank, we never lose sight of the role we play in other peoples financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things. Job Title: Principal Software Engineer Location: Manyata Tech Park, Bangalore Business & Team: CTO Impact & Contribution: Lead the design and implementation of ServiceNow solutions that align with the organisation&aposs strategic goals. Provide technical leadership and guidance to the engineering team, ensuring best practices and high-quality standards are maintained. Drive innovation by exploring new ServiceNow capabilities and integrating them into existing processes. Roles & responsibilities: Architectural Leadership: Lead the overall architecture and design of ServiceNow solutions, ensuring alignment with enterprise architecture standards and business objectives. Platform Strategy: Define and drive the ServiceNow roadmap, including platform upgrades, new module implementations, and integrations with other enterprise systems. Solution Design: Translate business requirements into technical solutions using best practices in ServiceNow development and configuration. Governance & Standards: Establish and enforce architectural standards, development guidelines, and governance processes for ServiceNow implementations. Stakeholder Engagement: Collaborate with business leaders, IT teams, and external partners to understand needs and deliver high-impact solutions. Mentorship: Provide technical leadership and mentorship to ServiceNow developers, administrators, and other architects. Innovation: Stay current with ServiceNow releases and emerging technologies to recommend enhancements and new capabilities. Essential skills: 16+ years of IT experience with at least 5 years in a ServiceNow architecture role. Proven experience with multiple ServiceNow modules such as ITSM, ITOM, ITAM and IRM. Strong understanding of ServiceNow architecture, data model, and integration capabilities (REST, SOAP, MID Server, etc.). ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) preferred. Experience with Agile methodologies and DevOps practices. Strong Data Architecture experience, including integration and archival strategies. Education Qualification: Bachelors degree or Masters degree in Engineering in Computer Science/Information Technology. If you&aposre already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you&aposll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career. We&aposre aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 14/08/2025 Show more Show less

Hiring ServiceNow ITOM Expert Remote 1 Lakh/Month (CTC) We're looking for a highly skilled ServiceNow ITOM Consultant with 6+ years of experience to join a remote team focused on delivering enterprise-grade solutions. If you're hands-on with Discovery, Service Mapping, and Event Management, this role is for you. Key Responsibilities: Design and implement ServiceNow ITOM modules like Discovery, Service Mapping, and Event Management. Configure and deploy MID Servers, probes, and patterns. Collaborate with ITSM, CMDB, and other cross-functional teams to ensure seamless integration. Optimize ITOM workflows to enhance efficiency and reduce operational costs. Provide technical leadership and maintain clear, reusable documentation. Qualifications: 6+ years of hands-on experience in ServiceNow ITOM. Deep understanding of IT infrastructure (servers, networks, cloud platforms). Scripting proficiency in JavaScript, PowerShell, or Python. Solid understanding of ServiceNow architecture and integration methods. Certifications (Preferred but not mandatory): ServiceNow Certified Implementation Specialist (CIS) Discovery (Expertise in MID Servers, probes, and Discovery patterns.) ServiceNow Certified Implementation Specialist (CIS) Event Management (Ability to deploy monitoring, manage alerts, and automate incident creation.) CSA and ITIL Foundation knowledge is a strong plus. Job Details: Position: ServiceNow ITOM Consultant Experience: 6+ Years Location: Remote, Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Contract Type: Monthly, Long-Term Opportunity

The role of a ServiceNow Technical Architect at Wipro Limited involves creating exceptional architectural solution designs and providing thought leadership to enable delivery teams to offer exceptional client engagement and satisfaction. The position is based in Gurgaon and Noida with a total experience requirement of 13+ years. The ideal candidate should have a minimum of seven years of experience in ServiceNow development and architecture. They should demonstrate proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations. Holding certifications such as ServiceNow Certified Application Developer (CAD) and Certified Implementation Specialist (CIS) is highly preferred. It is essential for the candidate to work effectively in a team-oriented, collaborative environment and possess extensive knowledge of retrieving data from RDBMS. Strong interpersonal and oral communication skills, along with a high level of expertise in multiple system environments, are required. The candidate should also showcase proven problem-solving abilities, attention to detail, and quality work output. Domain Separation Experience, a strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages, and demonstrated leadership abilities are essential for this role. The candidate should have strong client-facing and consulting skills. In addition to technical skills, the candidate should focus on competency building and branding. This includes ensuring completion of necessary trainings and certifications, developing Proof of Concepts (POCs), case studies, and demos for new growth areas, and presenting Wipro's point of view on solution design and architecture. The candidate should aim to attain market referencability and recognition through analyst rankings, client testimonials, and partner credits. They should also contribute to Wipro's Thought Leadership by speaking in forums and mentoring developers, designers, and Junior architects for their career development. The desired competencies for this role include Client Centricity, Passion for Results, Learning Agility, Problem Solving & Decision Making, and Effective communication. Wipro is transforming into a modern digital transformation partner and seeks individuals who are inspired by reinvention and constant evolution. The company encourages individuals to design their own reinvention and realize their ambitions. Applications from people with disabilities are explicitly welcome.,

As a ServiceNow Solution Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions. With over 8 years of experience in the ServiceNow platform and ITSM/ITBM implementations, you will leverage your expertise to translate business requirements into scalable technical solutions. Your key responsibilities will include engaging with clients to understand their needs, designing end-to-end ServiceNow solutions encompassing ITSM, ITBM, CMDB, HRSD, and custom applications. You will provide effort estimations, define scope, recommend development methodologies, create technical design documents, and manage user stories and training materials. Additionally, you will lead and mentor global development teams, ensuring timely delivery and quality assurance. You will oversee technical reviews, end-user training, stakeholder reporting, and manage escalations to ensure alignment with project goals, timelines, and budgets. Configuring and customizing various modules and developing integrations using REST/SOAP APIs will be part of your responsibilities. Your strong experience in ServiceNow development, including JavaScript, REST/SOAP, and scripting, coupled with a proven track record in ITSM, ITBM, CMDB, and orchestration implementations will be invaluable. Your problem-solving skills, effective communication, stakeholder management, and knowledge of best practices in ServiceNow architecture and implementation will set you up for success. Preferred certifications such as ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), and ITIL v3 Foundation will be advantageous. Experience with Agile methodologies and tools, along with a Certified Scrum Master (CSM) certification, will be beneficial in this role. If you are a proactive and experienced ServiceNow Solution Architect looking to make a significant impact in the IT industry, we encourage you to apply for this full-time position available in Mumbai, Pune, Noida, Bangalore, Chennai, or Hyderabad.,

As a ServiceNow Architect at Mizuho Global Services Pvt Ltd (MGS), a subsidiary of Mizuho Bank, Ltd, you will play a crucial role in leading the design, development, and governance of the ServiceNow platform across enterprise initiatives. MGS was established in 2020 as part of Mizuho's strategy to create a global processing center for handling banking and IT operations remotely for Mizuho Banks domestic and overseas offices and group companies worldwide. At Mizuho, we prioritize a culture that upholds ethical values and embraces diversity in all forms within our talented pool. The development direction of MGS is guided by three key pillars - Mutual Respect, Discipline, and Transparency, which form the basis of all processes and operations within MGS. In this role, you will have the opportunity for immense exposure and learning, excellent career growth, and the chance to work alongside highly passionate leaders and mentors. You will also have the ability to build things from scratch and be part of a supportive and progressive work environment. Key Responsibilities: **Platform Architecture & Governance**: - Define and maintain the ServiceNow architecture in alignment with enterprise IT strategy and best practices. - Design scalable, high-performing solutions across various ServiceNow modules. - Establish platform design standards, development guidelines, and governance controls. **Solution Design & Delivery**: - Translate business requirements into functional and technical architecture using ServiceNow capabilities. - Lead end-to-end implementation of workflows, integrations, and automation. - Guide module implementations, customizations, and enhancements. **Stakeholder Management**: - Collaborate with cross-functional teams to assess current usage, identify gaps, and design improvements. - Present architecture decisions and roadmaps to executives and stakeholders. - Serve as a subject matter expert on the ServiceNow platform. **Performance, Security & Compliance**: - Ensure platform health, performance tuning, security design, and compliance with standards. - Conduct platform audits and participate in risk assessments and disaster recovery planning. **Mentorship & Leadership**: - Provide technical leadership and mentorship to the ServiceNow team. - Contribute to hiring, onboarding, and training activities. Required Skills & Experience: - 10-14 years of IT experience, with a minimum of 6 years in ServiceNow architecture and platform ownership. - Deep expertise in core ServiceNow modules and integrations. - Strong knowledge of data modeling, APIs, business rules, and performance analytics. - Experience with Agile/Scrum methodology and excellent communication skills. - ServiceNow certifications are required. Preferred Qualifications: - Experience in a global enterprise environment and familiarity with IT service frameworks. - Hands-on experience with DevOps, CI/CD pipelines, and scripting languages. - Strategic thinking, problem-solving skills, and strong leadership abilities. Location: 16th Floor, Tower-B Brigade, World Trade Centre, 142, Rajiv Gandhi Salai, OMR, Perungudi, Chennai, Tamil Nadu 600096. For more information about Mizuho Global Services, visit: [Mizuho Global Services](https://www.mizuhogroup.com/asia-pacific/mizuho-global-services),

Location - Bangalore, Chennai, Hyderabad, Pune, Noida Experience - 6- 12 Years Notice - Immediate to 30 days Requirements:- We are seeking a skilled and motivated ServiceNow Customer Service Management (CSM) Technical Consultant. The ideal candidate will have 6+ years of hands-on experience in implementing and customizing ServiceNow CSM modules, with a strong understanding of ServiceNow architecture and scripting. Candidates with CSA and CAD certifications will have an added advantage. Implement and configure the ServiceNow Customer Service Management (CSM) ServiceNow Field Service Management (FSM) module according to business requirements. Collaborate with business analysts and clients to translate business requirements into technical solutions. Develop custom applications and enhancements using JavaScript, Flow Designer, and ServiceNow Studio. Integrate CSM with other ServiceNow modules (like ITSM, CSM) and third-party systems Develop and maintain business rules, UI policies, client scripts, workflows, and scheduled jobs. Participate in technical design reviews, solution demos, and agile sprint planning. Perform unit testing and support UAT for all new development and enhancements. Troubleshoot and resolve technical issues within the CSM application. Follow coding best practices and maintain documentation for all configurations and customizations. Stay up-to-date with the latest CSM features and ServiceNow releases. Required Skills & Qualifications: Minimum 6+ years of hands-on experience with ServiceNow platform, especially in CSM implementation. Strong understanding of ServiceNow architecture, scripting (JavaScript), and platform configuration. Experience with REST/SOAP integrations and external data sources. Good knowledge of CMDB, SLAs, and ServiceNow reporting & dashboards. Exposure to Agile/Scrum methodologies. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills.

Req ID: 327606 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Technical Architect to join our team in Bnagalore, Karn?taka (IN-KA), India (IN). Job Description: ServiceNow Technical Architect Experience Level: 8+ years in ServiceNow development & solutioning Domain Expertise: ITSM, ITOM, ITAM, ServiceNow Architecture, Performance Optimization Role Overview: As a ServiceNow Technical Architect, you will be responsible for designing and implementing complex ServiceNow solutions with a strong focus on scalability, best practices, and architecture. You will lead technical design discussions, guide junior developers, and ensure adherence to ServiceNow development standards. Key Responsibilities: . Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM. . Lead complex scripting, automation, and custom application development. . Define and enforce coding standards, security best practices, and governance frameworks. . Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting. . Design and optimize Flow Designer, Orchestration, and business process automation. . Ensure optimal instance performance, security, and compliance. . Lead integrations using IntegrationHub, REST/SOAP APIs, Service Graph Connector. . Design enterprise-wide ServiceNow architecture, including data flows and integrations. . Provide technical leadership, mentoring junior developers, and conducting code reviews. . Define best practices for CI/CD pipelines, automated testing, and instance maintenance. Required Skills & Qualifications: . 8+ years of hands-on ServiceNow experience, with expertise in ITSM, ITOM, ITAM. . Strong understanding of ServiceNow architecture, scalability, and security best practices. . Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration. . Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors. . Experience with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines. . Strong leadership, mentoring, and stakeholder communication skills. Preferred Qualifications: . ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, ITAM. . ServiceNow CAD (Certified Application Developer) certification is a plus. . Experience in ServiceNow CMDB health, data governance, and Service Mapping. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Design and architect ServiceNow solutions across ITSM, HRSD, ITOM, GRC, and CSM modules. Define platform architecture, data model, and integration strategies. Lead technical governance, best practices, and platform scalability. Guide developers Required Candidate profile Experienced ServiceNow Architect with deep understanding of ServiceNow platform, enterprise architecture, and module implementations. Strong leadership, stakeholder management.

ServiceNow Architect should have broad understanding of the servicenow platform as well as understand on the modules in a deep manner having done several implementations. They should be able to solution complex servicenow requirements as well as suggest technical best practice. Also they should have an understanding of AI and how to best use ServiceNow AI to help clients. This role provides multi-technology consulting services on all aspects of application software, infrastructure and related technology components. What you'll be doing Key Responsibilities Lead the architecture of servicenow solutions Advise clients on how to best use the servicenow platform Develop solution blue prints Design and implement integrations between ServiceNow and other enterprise systems using REST, SOAP, and other relevant technologies. Leverage ServiceNow's automation capabilities to streamline IT processes and improve service delivery. Establish and enforce governance standards, policies, and procedures for ServiceNow platform usage. Monitor platform performance, conduct audits, and implement improvements to optimize ServiceNow operations. Develop various personas and create a strategy for user experience Ability to integrate AI into servicenow solutions thinking out fo the box and innovatively Qualifications: Education: Bachelors degree in Computer Science, Information Technology, or a related field (Masters degree preferred). Experience: 8 plus years of experience as a servicenow Architect Proven track record of successfully designing and implementing complex ServiceNow solutions in large-scale enterprises. Necessary ServiceNow certifications At least 3 successful implementations of ServiceNow.

We are looking for a ServiceNow Architect to join our team and lead the design, development, and implementation of ServiceNow solutions for our ITSM tools. You will be responsible for translating business requirements into technical specifications, creating and maintaining ServiceNow applications and integrations, and ensuring best practices and standards are followed. You will also provide technical guidance and mentorship to other ServiceNow developers and consultants, and collaborate with project managers, business analysts, and stakeholders to deliver high-quality solutions. Role & responsibilities Design, develop, and implement ServiceNow solutions using ServiceNow Studio, Scripting, Workflow, APIs, and other tools. Configure and customize ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Integrate ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Perform system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Lead and participate in design and code reviews, and ensure adherence to coding standards, best practices, and security guidelines. Provide technical leadership and mentorship to other ServiceNow developers and consultants. Communicate effectively with project managers, business analysts, and stakeholders to understand business requirements and provide technical solutions. Document and maintain technical specifications, design documents, user guides, and other project artifacts. Stay updated with the latest ServiceNow features, functionalities, and trends. Preferred candidate profile Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. At least 8 years of experience in ServiceNow development and architecture. ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications. ServiceNow Certified Implementation Specialist and ServiceNow Certified Master Architect certifications are preferred. Strong knowledge of ServiceNow platform, architecture, modules, and features. Proficient in ServiceNow Studio, Scripting, Workflow, APIs, and other development tools. Experience in configuring and customizing ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Experience in integrating ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Experience in system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Ability to manage multiple projects and prioritize tasks. Ability to learn new technologies and adapt to changing requirements. Perks and benefits

Role Overview: The Solution Architect, ServiceNow is a functional and technical expert consulting is responsible for designing and implementing solutions on the ServiceNow platform. This role involves working closely with stakeholders to understand their needs and translating them into technical solutions that align with business requirements and Solution Architect, Platform brings architectural guidance, business acumen in the industry (e.g., Employee Experience, Customer Service, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital based on industrys best practices. On a typical day you will: Successful and timely delivery of ServiceNow projects, including the implementation of specified modules. High levels of client satisfaction and positive feedback. Optimization and performance of ServiceNow instances. Adherence to industry standards and regulations. Effective guidance and mentorship of junior team members. What You Will Need to be Successful: Overall, 12+ years of experience and at least 3+ years of experience in ServiceNow Architecture and Strategy Deep knowledge of ServiceNow solutions and ITIL processes. Implementation or management experience on various ServiceNow modules, including Customer & Contract Management, Complex Case Workflow, Integration Hub, Predictive Intelligence, Virtual Agent, Mobile Publishing, Platform Analytics (Advanced), and Automation Engine Proven experience in designing and implementing ServiceNow solutions in an enterprise environment. Excellent communication skills to interact with clients and team members. Strong analytical and problem-solving skills. Ability to manage multiple projects and priorities. Experience with integrating ServiceNow with other applications and systems. Proficiency in creating technical documentation and diagrams. Foundation Certifications: (Mandatory) ServiceNow Certified System Administrator (CSA) Certified Implementation Specialist (CIS-ITSM, CIS-ITOM and CIS-CSM) Certified Application Developer (CAD) Key Architecture Certifications: (Mandatory) Certified Technical Architect (CTA) or Certified Master Architect (CMA)

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : ServiceNow Platform Architect Qualification : BE / B.tech Relevant Experience : 8 to 10 Years About the Role: Job Description: - ServiceNow Platform Architect: - We are seeking a ServiceNow Platform Architect to lead enterprise-scale architecture across the full ServiceNow ecosystem not limited to ITSM. This role focuses on platform-wide design, automation, and integration for business-critical workflows using modules like App Engine, ITOM, HRSD, CSM, GRC, and more. Must Have Skills : • 5+ years in ServiceNow architecture (platform-wide scope) • Certified ServiceNow Admin & App Developer (CTA a plus) • Strong in Flow Designer, Scoped Apps, REST/SOAP APIs, and ServiceNow data models • Hands-on with custom app development and 3rd-party integrations • Strategic mindset with enterprise-scale delivery experience Good to Have Skills : • Familiarity with DevOps pipelines, ATF, and Virtual Agent • Experience with IRM/GRC, SecOps, or AI-powered modules Roles and Responsibilities : • Mandatory requirement is Service now Certification for the resources until SoW closure time. • Should know end to end knowledge of Service now Analyze, design, develop, configure ServiceNow, complete Data Migration, complete User acceptance testing deploy and transition to operations/go-live • Understand client requirement and customization in Service Now • Define and drive ServiceNow architecture and roadmap • This role focuses on platform-wide design, automation, and integration for business-critical workflows using modules like App Engine, ITOM, HRSD, CSM, GRC, • End knowledge of Service now Analyze, design, develop, configure ServiceNow, complete Data Migration, complete User acceptance testing deploys and transition to operations/go-live • Design scalable solutions using App Engine, Integration Hub, Service Portal • Lead CMDB design, performance tuning, and platform governance • Enable cross-functional automation and reusable workflows • Guide teams on best practices, custom apps, and integration strategies Location : Chennai CTC Range : As per market standards Notice period : Immediate Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari S Senior Specialist Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in