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2 Service Introduction Jobs

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

You will be responsible for originating new-to-bank prospects through direct sourcing and open market channels. Your primary duties will include acquiring customers and guiding their proposals through to the disbursement stage. Additionally, you will meet with existing customers to identify business opportunities and drive revenue growth. You will be focusing on catering to businesses with varying turnovers, including Rs 100 to 500 crores in Emerging Business, Rs 500 to 1000 crores in Mid Corporate, and Rs 1000 crores and above in Large Corp. You will provide different working capital facilities such as Overdraft, Cash Credit, Dealer Finance, Vendor Finance, Letter of Credit, Bank Guarantee, Term Loan, etc., based on the specific needs of the clients. Managing customer relationships will be a key aspect of your role, as you will be expected to address both service and sales queries to ensure customer engagement and retention. You will also be tasked with identifying new market segments and establishing trade verticals in untapped locations to create business opportunities. In addition, you will be required to recommend and introduce new services to customers with the aim of enhancing customer engagement and generating fee income. You will also play a role in the acquisition of Emerging Corporate Profile customers and cross-selling other retail products. The ideal candidate for this position will have a Post Graduate or Graduate degree in any discipline.,

Posted 2 weeks ago

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12.0 - 20.0 years

17 - 32 Lacs

pune

Remote

Role Overview We are seeking a highly experienced Service Transition & Service Introduction Manager to lead the seamless handover of IT infrastructure projects into Business-as-Usual (BAU) operations. This is a critical role responsible for ensuring that services are transitioned smoothly, meeting operational requirements and delivering business value. You will work closely with Service Design Leads, Project Managers, Architects, and SMEs to support the full lifecycle of service transition and readiness. Key Responsibilities Service Transition Planning: Develop and manage detailed service transition plans, ensuring alignment with project timelines and business readiness. Stakeholder Management: Act as the key interface between Project Delivery and Service Operations, ensuring all stakeholders are informed, engaged, and aligned. Service Readiness & Introduction: Ensure new or changed services are designed, tested, and documented to meet operational acceptance criteria. Change Management: Coordinate with Change Advisory Boards (CABs) to ensure proper planning and implementation of service changes. Documentation & Reporting: Maintain comprehensive transition documentation, service acceptance checklists, and regular status reports. Knowledge Transfer: Facilitate structured knowledge transfer sessions between project teams and support teams to enable smooth ongoing operations. Skills & Experience Bachelors degree in computer science, Information Technology, or related field. 810 years of experience in Service Transition/Service Introduction roles, ideally within IT infrastructure environments. In-depth understanding of ITIL framework (certification preferred). Strong grasp of Service Design principles and documentation. Experience in managing transitions involving cloud platforms, virtualization, network, and storage. Solid understanding of Agile delivery and Project Management methodologies. Exceptional communication, interpersonal, and stakeholder management skills. Proven ability to handle multiple service transitions concurrently in a fast-paced environment. Desirable Certifications ITIL v3 or v4 Foundation / Intermediate / Expert Agile or Scrum certifications PRINCE2 or PMP (preferred)

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