Service Engineer

Oracle Fusion P2P: Service Engineer

Job Description:

We are seeking a skilled professional to manage our Oracle Fusion Procure to Pay ecosystem.

Key Responsibilities:

• Work with Oracle Fusion Procure to pay modules including Purchasing, Supplier

management, and Payables

• Configure and maintain Fusion application functionality across Procure to Pay (P2P)

areas

• Implement best practices for procurement and payment processes
• Ensure system integrity and optimal performance of the P2P modules
• Provide technical expertise for system enhancements and issue resolutions
• Serve as the first point of contact of contact for Oracle Fusion Procure to Pay modules

including Purchasing, Supplier management, and Payables

• Triage, prioritize, and route incoming issues related to Fusion application functionality

across Porcure to Pay (P2P) areas

• Provide initial diagnosis and troubleshooting for P2P module issues before escalation

when necessary

• Implement best practices for incident management and resolution in procurement and

resolution in procurement and payment processes

• Ensure system integrity and optimal performance of the P2P modules through proactive

monitoring

• Collaborate with Application Manager and implementation team on support activities
• Provide technical expertise for system to resolve issues
• Develop and implement standard operating procedures for issues management
• Monitor and report on issue trends to identify opportunities for system improvement

Qualifications:

• 5+ Experience with Oracle Fusion Applications, specifically in the P2P domain
• Strong understanding of procurement processes, supplier relationship management, and

account payable workflow

• Configuration and maintenance expertise with Oracle Fusion ERP
• Excellent communication skills for cross-team collaboration

This role requires a detail-oriented professional who can effectively manage the Oracle Fusion

system while collaborating with an internal/external implementation partner.