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KVR AUTOMOTIVE PVT LTD
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Service Advisor

Service Advisor

KVR AUTOMOTIVE PVT LTD

1 years

1 - 2 Lacs

tirur kerala

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

in-person diploma communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Male
Diploma/ B Tech
Minimum one year prior experience needed
Good communication skill and interpersonal skill needed.
Good technical knowledge ad an advantage
Accommodation available

Key Responsibilities:

Greet customers promptly and professionally, building strong relationships to ensure repeat business.
Listen carefully to customer concerns, document them accurately, and communicate effectively with technicians.
Provide detailed explanations of required repairs, maintenance schedules, and service options.
Prepare repair orders and obtain necessary customer approvals.
Upsell additional services or repairs based on vehicle condition and manufacturer recommendations.
Coordinate with technicians to ensure timely service completion and quality control.
Keep customers informed about the progress of their vehicle service.
Handle customer complaints or concerns with professionalism and problem-solving skills.
Maintain records of all service transactions for future reference.
Ensure compliance with safety standards, company policies, and automotive regulations.

Job Type: Full-time

Pay: ₹11,000.00 - ₹18,000.00 per month

Ability to commute/relocate:

Tirur, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

total work: 1 year (Preferred)

Work Location: In person

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