Senior Site Reliability Engineer

Role : Senior Site Reliability Engineer / Application Support Engineer

Location : Hyderabad, India (Hybrid Knowledge City)

Experience : 8 - 10 years

Employment : Full - Time with Crunchyroll

We are seeking a Senior Site Reliability Engineer / Application Support Engineer to ensure reliability, scalability, and performance of production systems. This role involves supporting modern microservices architectures, managing cloud infrastructure, and working closely with development teams to maintain high availability and incident response readiness.

Key Responsibilities:

• 8+ years of experience in Site Reliability Engineering, DevOps, or production operations.
• Strong experience supporting microservices architectures in production.
• Expertise with cloud platforms – both Google Cloud Platform (GCP) and Amazon Web Services (AWS).
• Proficiency with Datadog (metrics, monitoring, logging, and APM).
• Solid experience with GitHub (CI/CD pipelines, GitHub Actions, version control).
• Strong scripting/programming skills (Python, Bash, Go, or similar).
• Hands-on experience with Kubernetes, Docker, or other container orchestration tools.
• Deep understanding of incident management, with experience in 24x7 support rotations.
• Strong foundation in networking, load balancing, security, and system performance.

Nice to Have:

• Experience in the media or streaming industry.
• Familiarity with Terraform, Helm, or other infrastructure automation tools.
• Experience with incident management tools (PagerDuty, Opsgenie, etc.).
• Knowledge of Agile/Scrum methodologies and collaboration tools (Jira, Confluence).