Senior HR Manager

Role Summary / Purpose

The HR Manager at Pathfinder plays a critical role in building and nurturing our most valuable asset: our people. This position involves managing the full employee lifecycle, from recruitment and onboarding to talent development and retention. The HR Manager will be a strategic partner, ensuring that our team is not only high-performing but also aligned with our values and mission. This role directly impacts employee morale, productivity, and our overall organizational culture.

Role Scope & Accountability (Top 4 but not limited to)

Talent Acquisition: Lead the end-to-end recruitment process, including sourcing, interviewing, and onboarding. Develop and execute a recruitment strategy to attract top talent.

Performance Management: Implement and oversee performance review cycles. Work with team leads to provide constructive feedback, manage performance improvement plans, and recognize high-achievers.

Employee Relations: Serve as the primary point of contact for employee inquiries and concerns. Mediate conflicts, ensure a positive work environment, and uphold company policies.

Training & Development: Design and facilitate training programs to enhance employee skills and career growth. Identify training needs and organize workshops, seminars, and mentorship programs.

Outcomes Expected (within first 6-12 months)

Develop and implement a standardized recruitment process that reduces time-to-hire and improves candidate quality.

Launch a comprehensive employee onboarding program that integrates new hires smoothly into the team.

Establish a clear career path and development framework for employees across all departments.

Improve employee satisfaction scores through effective communication and proactive conflict resolution.

Qualification / Competencies Required (Must-Have)

A Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is a plus.

3-5 years of experience in an HR generalist or management role, preferably within the education sector.

Strong understanding of HR principles, labor laws, and best practices.

Excellent communication, interpersonal, and problem-solving skills.

Proficiency with HR management software and digital tools.

What Success Looks Like in This Role

You build a positive and supportive work culture that attracts and retains the best talent.

Employees feel heard, valued, and motivated to achieve their best.

The organization's growth is supported by a stable and high-performing team.

You become a trusted advisor to management, ensuring HR strategy is aligned with business objectives.

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Ability to commute/relocate:

• Kalighat, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

Work Location: In person