Salesforce Developer

Company Overview

AI-enhanced web and mobile development, process automation, and digital transformation

tech-first, values-driven partner

Learn more at: www.anckr.com

Job Summary

Salesforce Developer (IC-4)

You’ll monitor, troubleshoot, and optimize the system while implementing small-to-medium feature requests, integrations, and bug fixes.

EST hours (6 PM – 3 AM IST)

hands-on Salesforce development

Responsibilities

• Act as

  first-line technical support

  for a live Salesforce environment (bug triage, defect resolution, data corrections).
• Maintain and enhance

  Apex classes, triggers, Flows, and Lightning Web Components (LWCs)

  .
• Manage

  user requests, tickets, and configuration changes

  according to defined SLAs.
• Collaborate with U.S. product owners to clarify requirements and implement improvements.
• Debug and resolve

  integration issues

  with connected platforms (REST/SOAP APIs, n8n, MuleSoft, or middleware).
• Optimize

  performance, SOQL queries, and governor-limit usage

  .
• Maintain

  documentation

  for fixes, releases, and feature enhancements.
• Support QA in

  UAT testing

  , regression verification, and deployment validation.
• Escalate systemic or architectural issues to the Senior Salesforce Developer (IC-5) or Practice Lead (IC-6).

Requirements

Must-Have

• 3–5 years of hands-on

  Salesforce development

  (Apex, LWC, Flows, SOQL).
• Experience supporting or maintaining

  production Salesforce orgs

  .
• Familiarity with

  Sales Cloud

  or

  Service Cloud

  .
• Strong troubleshooting and debugging skills.
• Understanding of

  Salesforce deployment

  (Change Sets, SFDX, or CI/CD).
• Excellent

  English communication

  — able to collaborate directly with U.S. clients.
• Ability to work the

  6 PM – 3 AM IST (EST)

  schedule consistently.

Nice-to-Have

• Salesforce

  Platform Developer I

  certification (or higher).
• Experience with

  API integrations

  ,

  data migration

  , or

  ETL tools

  (n8n, MuleSoft, Workato).
• Familiarity with

  AI-assisted dev tools

  (Copilot, Cursor, ChatGPT).
• Prior agency or client-facing support experience.

Perks

• Competitive base + performance incentives
• Tech package (MacBook Pro, monitor, accessories)
• Paid holidays, PTO, and flexible hours outside core shift
• Remote-first team with async workflows
• Growth path into

  Senior Salesforce Developer (IC-5)

Schedule & Expectations

• Standard shift:

  6 PM – 3 AM IST (aligned with U.S. EST)

• Ticket-based work tracked in

  ClickUp

  , collaboration via

  Slack + GitHub Projects

• Participation in

  daily support stand-ups, weekly client syncs, and release reviews

• Expected to maintain high responsiveness and professionalism in all client communications

Why Join Us

At ANCKR, support isn’t a back-office function — it’s a frontline role in delivering reliability and trust.

Salesforce Developer focused on Support

• Own a critical production environment end-to-end
• Gain visibility with U.S. leadership and clients
• Build technical depth in Salesforce development while mastering support operations
• Be part of a fast-growing, AI-enabled engineering culture that values ownership and precision

If you take pride in keeping complex systems running smoothly while continuously improving them, this is the perfect role for you.