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NTT DATA North America logo
Salesforce QA NTT DATA North America

5.0 - 7.0 years

0 Lacs

hyderabad, telangana, india

On-site

We are looking for a dedicated and meticulous Salesforce Senior QA Engineer with a strong focus on Service Cloud. This role will be responsible for ensuring the quality, reliability, and performance of our Service Cloud implementations. You will work closely with developers, business analysts, and product owners to define test strategies, create comprehensive test plans, execute tests, and contribute to continuous improvement of our QA processes for a critical clientto- agent experience platform. Key Responsibilities: Develop, execute, and maintain detailed test plans, test cases, and test scripts for Salesforce Service Cloud features (Case Management, Omnichannel, Knowledge, Live Agent, CTI...

Posted 3 days ago

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