16 Resolving Issues Jobs

As a Client Service Management professional at our Nagpur location, you will be responsible for building and maintaining relationships with clients. Your role will involve resolving issues and handling complaints in a timely and efficient manner to ensure client satisfaction. Monitoring and reporting on client satisfaction metrics will also be a key aspect of your job. Additionally, you will collaborate closely with internal teams to address client needs and concerns effectively. Your contribution to generating new business opportunities will be highly valued as part of our team. This is a full-time position that operates on a day shift at our Nagpur office. If you possess a Bachelor's or Master's Degree in Business Management along with at least 2+ years of relevant experience, we encourage you to apply for this exciting opportunity. Join us in providing exceptional client service and driving business growth.,

As a Test Engineer, your primary responsibility will be to create test cases, test scripts, and test suites based on software requirements and specifications. You will be tasked with finding defects, inconsistencies, and errors in the software and documenting them thoroughly. Collaboration with developers and product managers to resolve issues and improve software quality is a key aspect of this role. You will be utilizing both manual testing techniques and automated tools to ensure comprehensive coverage of the software. It will be your duty to ensure that identified bugs are properly addressed and resolved while also making sure that the software meets defined standards and user expectations. In addition, you will be maintaining detailed records of test execution, results, and any identified issues. The ideal candidate for this position should hold a minimum Bachelor's degree in Computer Science and possess at least 2-3 years of experience in testing, debugging, or a similar field in a software company. This is a full-time, permanent position with benefits such as health insurance and provident fund. The work location is in person, and if you are interested in this opportunity, please reach out to the employer at +91 9999999999.,

As an employee in this role, you will be responsible for performing various administrative duties such as answering phones, scheduling appointments, and other general office tasks. Additionally, you will assist the human resources department with recruitment activities and creating work schedules. You will also support the operations manager in enforcing company policies and standards. Your role will involve monitoring inventory levels and placing supply orders as needed. You will be expected to track daily operations, report any issues that arise, and work towards resolving them in a timely manner. Furthermore, you will be responsible for maintaining company databases and ensuring their accuracy and completeness. This is a full-time, permanent position suitable for fresher candidates. The ideal candidate will have a Bachelor's degree, with proficiency in Hindi being required. The work location for this role is in person at Pimpri-Chinchwad, Maharashtra.,

Hello, Urgent opening for Customer Service Executive Job description: Experience in handling customer queries, resolving issues, and managing service expectations within the logistics sector. Experience : Min 3 yrs Location : CBD Belapur Navi Mumbai Interested candidate kindly share your updated resume on adhyay.recruitment@outlook.com

As an intern at Cover It Up, you will be responsible for handling customer requests on social media and email platforms. This includes responding to inquiries and providing assistance in a timely and professional manner. Additionally, you will be tasked with creating detailed reports of customer responses and interactions, helping to track trends and improve customer satisfaction. In some cases, you may need to resolve issues via calls to ensure that customer concerns are addressed effectively. About Company: Cover It Up is a leading provider of stylish phone cases and tech accessories that help individuals express their unique personalities. With a focus on pop culture designs and fashion-forward collections, we are dedicated to bringing creativity and innovation to the world of tech accessories. Join us in creating everyday style statements that resonate with our diverse customer base.,

As a floor supervisor, you play a crucial role in overseeing and managing daily operations on a specific work area, whether it's a retail store, restaurant, or manufacturing facility. Your primary focus is to ensure a smooth workflow, uphold quality standards, and effectively manage staff to achieve operational goals. Your key responsibilities include supervising staff by assigning duties, providing clear instructions, monitoring performance, and offering feedback to improve efficiency. You are also responsible for ensuring that work is completed to the required standards and that the team meets production or service targets. This involves monitoring processes, identifying bottlenecks, and implementing solutions to optimize workflow. Maintaining a safe and organized environment is essential, which includes enforcing safety policies, ensuring cleanliness, and creating a conducive work area for productivity. You are also responsible for resolving any issues or conflicts among team members, escalating them to higher management when necessary. In addition to managing day-to-day operations, you may be involved in training new staff and providing ongoing development opportunities to enhance employee skills and knowledge. Effective communication with other departments, management, and team members is crucial to ensure seamless operations and address any relevant concerns. Depending on the setting, you may also be involved in inventory management, ensuring adequate stock levels and minimizing waste. In customer-facing roles, you will address customer complaints and strive to ensure a positive customer experience. This is a full-time position with benefits such as health insurance and provident fund. The work schedule is during day shifts, and the work location is in person. Contact: 9310699721,

The job involves maintaining accurate records of interactions, supervising the team, making reports and documentation based on conversations that took place during tele calling, resolving customer concerns or issues, evaluating employee performance, providing feedback, and identifying areas for improvement, and ensuring that the team is motivated and working well together. This is a full-time job with benefits including paid time off and a performance bonus. The work schedule is during the day shift. The preferred candidate should have at least 1 year of total work experience. The work location is in person.,

Hi We are looking for Customer Support Executive - Sports Process Are you a sports enthusiast with excellent written communication skills We are hiring for a Customer Support Executive to join our team for an exciting Sports Process! This is a fantastic opportunity for freshers and experienced professionals to kick-start or grow their career in customer service. About the Role As a Customer Support Executive, you will be responsible for resolving customer queries through email and chat. This is a non-voice role where your strong written communication skills will be key to providing exceptional support. Your main responsibilities will include: Responding to customer inquiries and resolving issues via email and chat. Maintaining a high level of professionalism and customer satisfaction. Ensuring all communications are clear, accurate, and timely. Working collaboratively with the team to meet performance goals. Required Skills & Qualifications Experience: Minimum 0 to 2 years in a customer support role. Freshers are welcome to apply. Education: Under-Graduate, Any Graduate, or Any Post-Graduate. Communication: Excellent written communication skills in English are a must. Typing Speed: A typing speed of at least 30 words per minute with 85% accuracy is required. Basic Knowledge: Understanding of customer support roles and responsibilities is essential. Salary & Work Details Salary (Annual CTC): Freshers: INR 2.7 LPA Experienced (up to 2 years): INR 3.2 LPA Shift: Fixed day shift. Weekly Offs: Two rotational days off per week. Location: Electronic City Phase 2, Bangalore. Transport: No transport facility will be provided. Selection Process The selection process includes the following rounds: 1. RMG Screening 2. Written Non-voice Versant Test (focus on typing speed and accuracy) 3. Manual Written Test (scenario-based) 4. Operations (Ops) Round How to Apply: If you are a motivated and detail-oriented professional seeking a challenging and rewarding career, we encourage you to apply. Please send your updated resume to [hr@transformplus.in] or via WhatsApp to [HR karthika- 7304056519].

The job involves maintaining accurate records of interactions, supervising the team, making reports and documentation based on telecalling conversations, resolving customer concerns, evaluating employee performance, providing feedback, and identifying areas for improvement. You will be responsible for maintaining a positive environment to ensure team motivation and effective collaboration. This is a full-time position that offers benefits such as paid time off and performance bonus. The work schedule is during the day shift. The ideal candidate should have at least 1 year of work experience. The work location is in-person.,

We're Hiring! Customer Support Executive (Fresher) Location: Delhi, Okhla Phase 2 Female Candidates Preferred Immediate Joiners Preferred Join our dynamic team as a Customer Support Executive and be the voice of our brand! This entry-level role is perfect for freshers who are enthusiastic, customer-focused, and eager to grow in a fast-paced environment. Responsibilities: Handle customer queries via phone, email, or chat. Resolve complaints with empathy and professionalism. Maintain records and coordinate with internal teams. Requirements: Diploma or Bachelors degree Excellent communication & problem-solving skills. Basic computer knowledge (MS Office). Willingness to work on weekends if needed. Interested candidates send your resume @sreesharika@peoplefirst.co.in

Talent Worx is looking for a skilled MS CRM + Framework Consultant to join our dynamic team. As the MS CRM + Framework Consultant, your main responsibility will be to implement and optimize Microsoft Customer Relationship Management (CRM) solutions by leveraging the latest frameworks to enhance business processes and customer engagement. You will work closely with clients to understand their requirements, offer expert guidance on best practices, and lead successful implementation projects that improve customer relationship strategies. Key Responsibilities: - Implement, configure, and customize Microsoft CRM solutions to align with client business objectives. - Analyze business processes and provide recommendations for improvement using MS CRM functionalities. - Utilize frameworks effectively to enhance CRM capabilities and ensure seamless integration with existing systems. - Conduct thorough system testing and assist in user acceptance testing to validate solution effectiveness. - Deliver training sessions and ongoing support to end-users, driving effective adoption of MS CRM tools. - Troubleshoot and resolve any issues related to MS CRM functionality and framework integration. - Stay updated with Microsoft CRM trends, new features, and best practices to enhance service offerings continuously. Requirements: - Bachelor's degree in Information Technology, Computer Science, or a related field. - 5+ years of experience as an MS CRM Consultant focusing on implementing and supporting Microsoft CRM solutions. - Strong knowledge of MS CRM functionalities and frameworks, including customization and integration capabilities. - Proficiency in programming languages relevant to MS CRM (e.g., C#, JavaScript) and web development technologies. - Excellent problem-solving and analytical skills to assess business needs and propose effective solutions. - Strong communication and interpersonal skills to collaborate with clients and technical teams effectively. Benefits: - Opportunity to work with one of the Big 4 companies in India. - Enjoy a healthy work environment. - Achieve work-life balance. (Note: The above Job Description is a summary of the information provided in the original job posting.),

Reaching out to customers: Contacting individuals by phone to introduce products, services, or promotions. Generating leads: Identifying potential customers who might be interested in the company's offerings. Providing information: Answering customer queries, explaining product features, and addressing concerns. Closing sales: Persuading customers to purchase products or services. Building relationships: Developing rapport with customers to foster loyalty and repeat business. Maintaining records: Keeping track of calls made, leads generated, and sales achieved. Meeting sales targets: Working towards achieving monthly or quarterly sales goals.

Your expertise will play a crucial role in investigating and resolving a variety of issues, both generic and complex, while continuously expanding your knowledge of Private Bank products and services. By upholding the highest standards of client service, you will actively contribute to fostering effective collaboration within the Wealth Management division. Your ability to communicate clearly and consistently, along with making well-informed decisions, will ensure that you carefully assess risks and impacts on the firm and your colleagues. Joining our team will offer you the opportunity to become an integral part of a group dedicated to excellence, where your contributions will have a significant impact and your career will thrive in a supportive and innovative environment. As a Client Service Specialist at J.P. Morgan Asset & Wealth Management, your primary responsibility will be to provide support to Wealth Management client service teams, managers, and clients. Operating in a dynamic, team-oriented, fast-paced environment, you will collaborate with advisors, client service professionals, product partners, and operations teams to deliver a seamless and integrated approach across Private Banking products. Your role will entail investigating and resolving both generic and complex issues, enhancing your understanding of Private Bank products and services, and upholding high client service standards. Effective collaboration across the Wealth Management division, clear and consistent communication, and informed decision-making that considers risks and impacts on the firm and colleagues will be key aspects of your role. **Job Responsibilities:** - Investigating and resolving generic and complex issues - Building knowledge of Private Bank products and services - Detail-oriented problem-solving: Identifying underlying problems and patterns, developing innovative solutions - Upholding high standards of client service: Meeting client requests consistently, ensuring client satisfaction - Collaboration: Utilizing business knowledge, technical skills, and partnerships to solve client problems and improve business outcomes - Communication: Delivering clear, consistent messages via email or phone, with a strong ability to communicate effectively with clients and internal partners - Organization: Prioritizing and executing initiatives, tasks, and details efficiently - Decision-making: Evaluating options to assess risk and impact on the firm and colleagues, taking ownership of actions **Required qualifications, skills, and capabilities:** - College degree or equivalent experience in relationship or client service - Experience with a variety of financial products, with CoreCash Operations experience being essential - Excellent oral and written communication skills - Ability to operate effectively in a matrix organization, under pressure and tight deadlines - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) - Expertise in Microsoft Outlook email, scheduling, and task management - Comfort with Internet/Intranet usage and quick learning of proprietary software and databases,

Your expertise will be crucial in investigating and resolving both generic and complex issues, all while expanding your understanding of Private Bank products and services. By upholding the highest standards of client service, you will play a vital role in promoting effective collaboration throughout the Wealth Management division. Your effective communication and informed decision-making will ensure that you carefully assess risks and impacts on the firm and your colleagues. Join our team to become an essential member of a group dedicated to excellence, where your contributions will have a significant impact and your career will thrive in a supportive and innovative setting. As a Client Service Specialist at J.P. Morgan Asset & Wealth Management, your responsibilities will include providing support to Wealth Management client service teams, managers, and clients. Working in a dynamic team-oriented and fast-paced environment, you will collaborate with advisors, client service, product partners, and operations teams to offer a seamless and integrated approach across Private Banking products. Your role will encompass investigating and resolving both generic and complex issues, enhancing knowledge of Private Bank products and services, and upholding high client service standards. Effective collaboration across the Wealth Management division, consistent communication, and informed decision-making that considers risks and impacts on the firm and colleagues are also key aspects of your role. Responsibilities: - Investigating and resolving generic and complex issues - Building knowledge of Private Bank products and services - Detail-oriented problem solving, including identifying underlying problems and developing innovative solutions - Maintaining high standards of client service to ensure satisfaction - Collaborating across Wealth Management to solve client problems and drive business results - Clear and consistent communication via email and phone - Prioritizing and executing initiatives efficiently - Making decisions by evaluating risks and impacts on the firm and employees Required qualifications, skills, and capabilities: - College degree or equivalent relationship/client service experience - Experience with various financial products, with CoreCash Operations experience preferred - Excellent oral and written communication skills - Ability to operate effectively in a matrix organization under pressure and tight deadlines - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook - Comfort with Internet/Intranet usage and ability to learn proprietary software and databases,

As a Local Office Liaison, your primary responsibility will be to serve as the main point of contact for local authorities. In this role, you will be tasked with resolving issues and obtaining the necessary permits and approvals to ensure the smooth operation of the office. The ideal candidate for this position should have a Bachelor's degree (B.A.) as the minimum educational requirement. Proficiency in Marathi, English, and Hindi languages is essential to effectively communicate with local authorities and stakeholders. The salary offered for this position is competitive and will be commensurate with your skills and experience. Join our team as a Local Office Liaison and play a crucial role in maintaining positive relationships with local authorities while ensuring compliance with regulations and requirements.,

Interested candidate can directly apply via below link: https://jobs.amdocs.com/careers/job/563431002919110 In one sentence Responsible for the design, development, modification, debugging and/or maintenance of software systems. Works on specific modules, applications or technologies, and deals with sophisticated assignments during the software development process. What will your job look like? Be accountable for and own specific modules within an application and provide technical support and guidance during solution design for new requirements, problem resolution for critical / complex issues while ensuring code is maintainable, scalable and supportable. Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution. Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects. Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience. Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews). Establishes relationships with internal customers/partners All you need is... Bachelor's degree in Science/IT/Computing or equivalent and 7-8 years' experience as a software engineer or a software support engineer. Awareness of programming concepts and ability to write software code in at least one programming language. 5 to 8 years of experience with C# application and relational database technologies. 5+ Years of Development experience in C# coding Expert database development knowledge 3+ Shell scripts/Python development experience will be advantage A plus would be candidate with 5+ Years of Development experience using cutting edge development tools in C#. Certifications in any cloud technologies. Experienced in unit testing, test-driven development, integration testing, and deployment using cloud technologies A plus for the role is some experience with mainframe application technologies (COBOL, CICS, DB2, etc), and able to understand the transformation from a legacy codeset to a modern codeset