Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Institutional Investment Operations Manager- Middle Office Operations Wells Fargo

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As an Institutional Investment Operations Manager at Wells Fargo, you will manage and develop a team of individual contributors and managers who work on complex issues. You will be responsible for identifying and recommending opportunities for process improvement and risk control development. Collaborating with all business partners and various departments, you will create efficiencies and mitigate risks for the team and the organization. Resolving complex issues and processes within Institutional Investment Operations will be a key part of your role. You will make decisions and resolve issues regarding resources, objectives, and operations of the functional area and team to meet business objectives. Additionally, interpreting and developing policies and procedures for functions with low to moderate complexity will be within your responsibilities. Your role will involve collaborating and influencing professionals at all levels, including more experienced managers. Leading the team to achieve objectives and strategy, managing allocation of people and financial resources, and mentoring talent development of direct reports will also be part of your duties. Your role will involve supporting the lifecycle of Institutional trades while managing a larger group or multiple groups covering various functions such as T0 Blotter checks, investigation and resolution of exceptions from internal and external reconciliations for OTC and Listed Derivative asset classes, monitoring various queues, performing key trade life cycle functions, and producing key metrics and varied reporting. Demonstrating a good understanding of financial products and middle office controls will be essential. Required Qualifications: - 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through work experience, training, military experience, or education - 2+ years of leadership experience Desired Qualifications: - Experience in institutional Investment Banking Operations with people management experience - Working knowledge of functions such as Middle office Operations, Product control, trade and sales support, or trader/sales assistant - Good understanding of Middle office controls, daily risk, and PnL - Willingness to work in US Shift - Ability to work in a fast-paced environment and meet time constraints - Strong communication skills Job Expectations: You will work closely with the Middle Office LoBs in the US and various Operations functions. Key functions will include exception management through reconciliations, queue monitoring, trade affirmations, allocations and validation, and producing key metrics and varied reporting. You will be expected to demonstrate a good understanding of financial products and key regulations impacting the financial markets. Additionally, you will be responsible for developing a team of individual contributors and contributing towards building a robust setup in India. This job posting is open until 10 Aug 2025, but it may close early due to the volume of applicants. Wells Fargo values equal opportunity and encourages applications from all qualified candidates. Accommodations for applicants with disabilities are available upon request. Wells Fargo maintains a drug-free workplace and requires candidates to represent their own experiences during the recruitment and hiring process.,

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WFM RTA Analyst for Bangalore, Pune, Hyderabad with Top IT Companies WHITE HORSE MANPOWER CONSULTANCY (P) LTD

3.0 - 8.0 years

0 - 0 Lacs

pune, bangalore, hyderabad

On-site

Job Summary : We are hiring a highly analytical and detail-oriented WFM Real-Time Analyst (RTA) to join our Workforce Management team. The ideal candidate will be responsible for monitoring real-time queue performance, ensuring optimal agent productivity, and adjusting workforce plans to meet SLA targets. Hands-on experience with Blue Pumpkin , Oracle RTA , or similar Workforce Management tools is mandatory. Key Responsibilities : Monitor real-time service levels and adherence to schedules Track agent productivity and provide instant feedback to floor supervisors Make intraday adjustments to staffing based on call volume trends Collaborate with Ops and WFM teams to optimize shift allocations Generate and distribute real-time and intraday performance reports Provide actionable insights to improve operational KPIs Manage agent skill sets and routing updates within WFM tools Identify and escalate system issues affecting queue performance Maintain accurate agent status codes and schedule adherence Mandatory Skills & Tools : Experience with Blue Pumpkin , Oracle RTA , IEX , Aspect , Genesys , or equivalent WFM software Strong understanding of contact center operations Advanced MS Excel skills (Pivot, VLOOKUP, Charts) Real-time monitoring and reporting skills Strong communication and stakeholder management abilities Quick decision-making under pressure Preferred Qualifications : Bachelors degree in any stream Certifications in Workforce Management or RTA tools (if available) Prior experience supporting BPO/KPO or large-scale contact centers

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WFM RTA Assistant Manager RTM International BPO Bangalore Creative Indians

4.0 - 9.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Must have Min 1+yrs exp as a WFM Team Leader RTA International BPO Bangalore Handled a team of RTA's. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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RTA Real Time Associate WFM Bangalore Creative Indians

2.0 - 6.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Min 1+yrs exp as a RTA. Real Time Queue Monitoring Maintaining Service Levels & Associated Metrics Preparation of Daily/ Weekly/ Monthly reports. 24*7 Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Posted 2 months ago

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RTA Real Time Associate WFM Bangalore Creative Indians

2.0 - 7.0 years

3 - 8 Lacs

Gurugram, Bengaluru

Work from Office

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