Quality Test Engineer

About the Role

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This role involves a strong focus on manual testing, complemented with basic automation efforts, and integration with Jira and AIO Test (preferred) for tracking and traceability.

Key Responsibilities

Manual Testing

• Understand business workflows around food ordering in event/venue setups (multi-store, menu variation, real-time order routing).
• Prepare and execute detailed test cases, exploratory tests, and user scenarios based on acceptance criteria.
• Validate key modules like: Customer ordering flow (menu selection, add-ons, cart) POS flow (order sync, updates, cancellations), Payment gateway integrations, Discount/offers and loyalty point logic, Backend order management dashboards
• Device compatibility (mobile/tablet POS terminals)

Automation (Basic)

• Maintain or contribute to a small automation suite for regression testing (e.g., smoke tests on login, ordering, and reports).
• Support QA team in evaluating test coverage gaps and proposing scripts for critical flows using tools like Postman (API automation) or Selenium/Appium (if applicable).
• Test Management and Reporting
• Write, manage, and review test cases in AIO Tests (added advantage).
• Actively use Jira for: Creating bugs with detailed reproduction steps and logs, Linking bugs to user stories and test cases, Coordinating with developers and product managers during sprint cycles

Collaboration & Agile Process

• Participate in daily stand-ups, sprint planning, and retrospectives.
• Work closely with developers, PMs, and release managers to ensure test readiness and timely feedback.
• Own release sign-offs ensuring no critical defects go to production.

Quality Leadership

• Drive continuous improvements in QA processes.
• Mentor junior testers when needed.
• Suggest and implement

  risk-based testing

  ,

  early test involvement

  , and

  test data management

  strategies.

Required Skills

• 4+ years of experience in QA testing (manual first, automation a plus)
• Hands-on experience with Jira and ideally AIO Tests
• Experience with testing POS/order management systems, preferably in the F&B or event domain
• Strong knowledge of test case writing, bug reporting, test execution, and end-to-end testing
• Good understanding of mobile testing (Android/iOS) and cross-browser testing
• Familiarity with API testing using Postman or similar tools
• Knowledge of basic SQL and backend validation
• Excellent communication and collaboration skills

Good to Have

• Experience in F&B, venue ordering, or large-scale event-based systems
• Familiarity with test automation frameworks (e.g., Selenium, Cypress, Appium)
• Exposure to CI/CD pipelines and basic scripting
• Experience with analytics/event tracking validation (Google Analytics, Firebase, Segment)
• Tools You'll Use
• Jira + AIO Test (for test case and bug management)
• Postman (for API validation)
• BrowserStack/TestRail (for device/browser compatibility)
• Git (for reviewing release tags or automation scripts)
• Slack, Zoom, Confluence (collaboration and documentation)