Product Manager

As a Product Manager at Borderless Access, you will play a pivotal role in driving the vision, planning, and execution of our research-tech products. Your responsibilities will involve closely engaging with internal teams, clients, vendors, and users to ensure alignment between business objectives, market requirements, and digital product innovation. You will be tasked with overseeing the entire product lifecycle, from feasibility assessment and scoping to delivery, go-live, and impact tracking, all while focusing on enhancing user experience and fostering business growth. Your key responsibilities will include defining product outcomes centered around key performance indicators such as conversions, completes, MRC growth, and retention. You will conduct feasibility studies, prioritize features for roadmap sprints, and leverage competitive analysis and market research to identify opportunities for innovation, including initiatives driven by artificial intelligence. Additionally, you will translate business requirements into structured features/epics and create delivery plans to ensure successful execution. In terms of execution and process management, you will lead end-to-end sprint planning and execution in collaboration with Scrum Masters and engineering pods. You will oversee User Acceptance Testing (UAT), go-live readiness, and post-launch reviews to measure outcomes against stakeholder expectations. Tracking and reporting key performance indicators to the leadership team will be crucial, ensuring alignment with business efficiency and revenue goals. Furthermore, you will continuously refine user experiences based on customer feedback and platform metrics. Stakeholder engagement will also be a key aspect of your role, involving collaboration with clients, vendors, integrators, and internal teams to guide feature delivery. You will align product updates with broader business process improvements and operational efficiency, while maintaining effective communication across customer success, delivery, and tech teams throughout the product lifecycle. To qualify for this position, you should have 6-10 years of experience in product management, preferably within digital, platform delivery, or research-tech environments. Strong expertise in feasibility assessment, scoping, strategic planning, and stakeholder alignment is essential. Proficiency in tools such as JIRA, Confluence, analytics dashboards, Figma, and product discovery frameworks is required. Exceptional communication, critical thinking, and decision-making skills are a must, along with a proven track record of leading product strategy and delivering measurable business impact. A Master's in Business Administration is preferred. Preferred experience includes exposure to digital research platforms, panel recruitment, survey distribution, or global consumer insights systems, as well as working with data teams on audience segmentation and predictive analytics. Demonstrated success in launching features that drive engagement, retention, and operational scale across digital platforms will be advantageous. This role reports to the Head of Products or Director of Platform Strategy.,