2.0 - 6.0 years

0 Lacs

nagpur, maharashtra

On-site

Role Overview: You will be responsible for investigating application issues within defined timelines, determining business impacts, and assigning relevant priority to application defects raised by clients. Your role will involve advising users on appropriate actions or workarounds, escalating issues when necessary, and working closely with 3rd Level Application Support Analysts to identify and document resolutions. You will document, track, and monitor problems to ensure timely resolution, as well as advise clients on timelines for the delivery of fixes. Additionally, you will coordinate system downtime with clients and infrastructure teams to apply software fixes, review new functionality a...

Posted 2 weeks ago

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Associate QA Engineer Corpay

0.0 - 4.0 years

0 Lacs

nagpur, maharashtra

On-site

Your role will involve investigating application issues and determining business impacts within defined timelines. You will be responsible for assigning relevant priority to application defects raised by clients and agreeing on timelines for delivering software fixes. Additionally, you will advise users on appropriate actions or workarounds and escalate issues to the appropriate resources when necessary to ensure resolution within agreed Service Level Agreements. Working closely with 3rd Level Application Support Analysts, you will identify and document resolutions, as well as document, track, and monitor problems to ensure timely resolution. You will also advise clients on timelines for del...

Posted 2 months ago

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