Operations Intern

What you’ll do

● Regularly monitor client account satisfaction, health checks, deliverables, and feature performance through scheduled check-ins and emails; act as the primary client contact

● Proactively identify and resolve project issues with technical teams to ensure minimal disruption

● Oversee smooth onboarding, seamless project handovers, and post-delivery hypercare to ensure adoption, satisfaction and retention, and growth through renewals and upsell/cross-sell opportunities in collaboration with CSMs and sales teams

● Perform regular account health checks, maintain scheduled calls/emails, and serve as primary contact to address inquiries, coordinate internally, and resolve concerns promptly

● Monitor projects for potential issues, work with technical teams to resolve them quickly and ensure minimal client disruption

Job Types: Full-time, Fresher, Internship
Contract length: 3 months

Pay: ₹10,000.00 - ₹12,000.00 per month