Marketing Coordinator

We are looking for a Relationship Manager who brings strong client management skills combined with a solid background in operations and technology. The ideal candidate should be from a B.Tech/BCA background, with the ability to bridge the gap between clients’ business needs and our technical/operational capabilities.

Key Responsibilities

• Act as the primary point of contact for clients, ensuring smooth onboarding and long-term relationship management.
• Understand client requirements and coordinate with the tech and operations teams for seamless delivery.
• Monitor client accounts, address queries, and resolve issues proactively.
• Drive process improvements and automation in client servicing using technology.
• Prepare reports, track KPIs, and provide insights to internal stakeholders.
• Collaborate with product/tech teams to translate client feedback into product enhancements.
• Ensure compliance with company policies, operational guidelines, and regulatory requirements.

Required Skills & Qualifications

• Education: B.Tech / BCA (mandatory).
• Strong understanding of technology platforms, APIs, and operational workflows.
• 0.6–1 years of experience in client relationship management / operations / fintech / IT services.
• Excellent communication, presentation, and interpersonal skills.
• Ability to analyze data and prepare reports.
• Strong problem-solving skills with a customer-first mindset.

Interested Candidates can share their CV at [email protected]

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Application Question(s):

• Do you have any qualification in technical skills?
• What's your current CTC?
• What's your expected CTC?

Work Location: In person