3.0 - 5.0 years

24 - 27 Lacs

bengaluru, karnataka, india

On-site

Overview Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Responsible for the customer support experience with Atlassian Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams Escalate issues in a timely manner according to Standard Operating Proced...

Posted 2 days ago

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Technical Support Engineer Atlassian

3.0 - 5.0 years

0 Lacs

india

On-site

Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Responsibilities Responsible for the customer support experience with Atlassian Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams Escalate issues in a timely manner according to Standard Operating Procedures Crea...

Posted 1 week ago

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Senior Support Engineer Atlassian

3.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Overview Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Responsible for the customer support experience with Atlassian Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams Escalate issues in a timely manner according to Standard Operating Procedures Create new knowledge base articles to capture new learning's for reuse throughout the organ...

Posted 2 weeks ago

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