0.0 - 4.0 years

0 Lacs

bangalore, karnataka

On-site

Role Overview: As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will be responsible for providing managed services to clients, ensuring the operational continuity of their IT infrastructure and systems. Your role involves proactively identifying, investigating, and resolving technical incidents and problems to restore service and meet service level agreements. You will primarily focus on first-line support for standard and low complexity incidents across multiple technology domains. Key Responsibilities: - Monitor client infrastructure and solutions - Identify problems and errors before or when they occur - Investigate incidents to identify root causes - Provide telephon...

Posted 2 weeks ago

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Lead Engineer - Network Operations NTT DATA

5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As a Networking Managed Services Engineer (L4) at NTT DATA, your primary responsibility will be to ensure the operational efficiency of our clients" IT infrastructure and systems. This will involve managing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure continuous functionality. Your expertise will be crucial in providing immediate and permanent solutions within our service level agreements (SLAs) by reviewing client requests and applying your technical knowledge effectively. Working independently, you will collaborate with clients, stakeholders, team leads, or senior managers to perform operational tasks and address escalated incidents and req...

Posted 3 months ago

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Senior MS Engineer, SOC NTT Global Data Centers

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Security Managed Services Engineer (L2) at NTT DATA, your primary responsibility is to provide a managed service to clients, ensuring the operational efficiency of their Security Infrastructures and systems. By proactively monitoring, investigating, and resolving technical incidents and problems, you play a crucial role in restoring service to clients while adhering to service level agreements (SLA). Your focus will be on second-line support for incidents and requests of medium complexity, contributing to project work when necessary. Your key roles and responsibilities include proactively monitoring work queues, resolving incidents/requests within agreed SLAs, updating tickets with reso...

Posted 4 months ago

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MS Engineer - Network L1 NTT DATA, Inc.

1.0 - 5.0 years

0 Lacs

maharashtra

On-site

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a crucial role in providing proactive support to clients, ensuring the operational efficiency of their IT infrastructure and systems. Your primary responsibility will be to identify, investigate, and resolve technical incidents and problems, ensuring that service levels are upheld and restored promptly. In this entry-level engineering position, you will focus on first-line support for standard and low complexity incidents across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Your role will involve monitoring client infrastructure, identifying issues before they e...

Posted 4 months ago

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Technical Specialist - MS, Security NTT DATA

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, providing an environment where you can grow, belong, and thrive. Your career at NTT DATA involves believing in yourself, seizing new opportunities and challenges, expanding skills and expertise in the current role, and preparing for future advancements. Encouraged to take every opportunity to further your career within the global team. Providing technical support to field engineers, technicians, and product support personnel diagnosing,...

Posted 4 months ago

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