23 It Documentation Jobs

As an IT Hardware System Engineer, you will be responsible for managing and supporting the company's IT infrastructure to ensure optimal performance, availability, and security of systems and networks. Your hands-on experience with systems administration, network management, and incident response will be key to success in this role. **Key Responsibilities:** - Monitor, maintain, and support servers, networks, and systems for optimal performance. - Manage and troubleshoot incidents related to hardware, software, and network systems. - Perform regular system backups and disaster recovery planning/testing. - Manage user accounts, access permissions, and IT assets. - Implement security protocols...

As an IT Support Executive at our company, your role will involve providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations. You should have a basic understanding of IT systems, strong problem-solving skills, and a customer-oriented approach. Key Responsibilities: - Provide first-level technical support to employees/customers via phone, email, or in person. - Troubleshoot and resolve hardware, software, and network issues in a timely manner. - Install, configure, and update operating systems, software, and applications. - Maintain and manage IT assets, ensuring proper documentation of hardware and software inventory. - Set up and manage user...

Job Title: L2 Support Engineer Location: Pune Position Type: Full Time Experience: 3-5 Years Job Overview: We are seeking an experienced L2 Support Engineer to join our team. The candidate will provide advanced technical support, manage IT infrastructure, and ensure smooth daily operations across networks, servers, and end-user systems. Key Responsibilities: Provide L2 troubleshooting and support for hardware, software, server, control systems, and networking issues. Manage and maintain LAN, network devices, connectivity, and firewall configuration/monitoring. Administer and monitor Windows Server, Active Directory, IIS, DNS, DHCP ensuring uptime, performance, and security. Support and maint...

As a Support Analyst at GSPANN, you will be responsible for providing advanced Level 3 technical support in SIEM and SharePoint to ensure secure and seamless IT operations. Your key responsibilities will include: - Delivering Level 3 (L3) support for complex technical issues related to SIEM and SharePoint, ensuring prompt resolution and minimal business disruption. - Overseeing SIEM solutions by handling monitoring, security event analysis, and incident response to safeguard enterprise IT systems. - Administering SharePoint environments, including user support, troubleshooting, configuration, and ongoing performance optimization. - Logging, tracking, and resolving incidents and service reque...

As an IT Infrastructure & Operations Lead at our company, you will play a crucial role in owning and scaling our IT environment to support our rapid growth. Your responsibilities will include managing a small IT support team, overseeing endpoint security, hardware lifecycle, conferencing systems, and business continuity planning. You will need to balance strategic IT operations with day-to-day technical leadership to ensure our employees have secure and reliable access to the necessary tools and infrastructure. **Key Responsibilities:** - Lead and mentor a team of L1 IT Support Engineers, ensuring SLAs and KPIs are met. - Manage IT asset lifecycle including procurement, deployment, inventory...

As an IT Support Engineer, your role will involve providing day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services. Your security-first mindset, strong troubleshooting skills, and ability to collaborate with teams are essential for supporting business operations at scale. Key Responsibilities: - Provide on-site and remote IT support through walk-ups, tickets, and chat. - Troubleshoot and resolve hardware and software issues for macOS and Windows systems. - Support and maintain various IT services such as MDM (Kandji), SentinelOne EDR, Google Workspace, Slack, Okta, PAM solutions, and vulnerability management tools. - Ins...

We are looking for a proactive and detail-oriented IT Executive to support the day-to-day IT operations across the organisation. Managing hardware and software systems, troubleshooting technical issues and ensuring smooth functioning of IT services. Required Candidate profile Provide first-line technical support to end-users (hardware, software, networking) Maintain IT asset inventories and Ensure data security, antivirus updates, and software patches are up to date.

Role Overview: You will be responsible for utilizing your 4 to 6 years of experience in Knowledge Management, Technical Writing, or IT documentation within a service management or support environment. Key Responsibilities: - Work with ITSM tools and knowledge management platforms, such as ServiceNow Knowledge Base. - Utilize documentation tools like Confluence, SharePoint, or ServiceNow Knowledge Management. - Translate complex technical information into clear, user-friendly content. - Apply familiarity with ITIL and knowledge centred support (KCS) principles. - Utilize your ServiceNow knowledge management experience effectively. - Be prepared to work in 24x5 shifts, including EU, EMEA US, e...

As a Senior System Engineer, you will be responsible for the end-to-end deployment, management, and monitoring of applications and infrastructure across various technologies and environments. Your role will involve managing servers (on-premises & cloud), CI/CD pipelines, system security, office devices, and IT audits. Key Responsibilities: - Manage application deployments across multiple stacks such as Python, Java, .NET, PHP, MEAN, MERN. - Build and maintain CI/CD pipelines using Jenkins and other automation tools. - Collaborate with developers to streamline release management and deployment processes. - Manage on-premises and cloud servers (AWS, Azure, GCP, or others). - Monitor system upt...

Handle day-to-day IT support tickets related to desktops, laptop, mobile devices, printers, and peripheral hardware Troubleshoot and resolve issues with Windows OS, basic software applications, network connectivity, and user access Administer and manage Active Directory, user access controls, system privileges, and security Manage VLAN configuration and monitoring, supporting network segmentation and troubleshooting Perform routine preventive maintenance of IT hardware and support IT asset inventory management Coordinate with vendors for warranty replacements, hardware procurement, and service requestsSupport IT onboarding/offboarding activities such as system provisioning, email account set...

You are a proactive and skilled IT Support & Network Executive with 12 years of experience in IT support, hardware maintenance, and networking. Your primary responsibilities include installing, configuring, and maintaining a variety of IT equipment like desktops, laptops, printers, scanners, etc. You will handle troubleshooting and preventive maintenance for hardware and software issues, configure Windows operating systems and applications, and support server management. Additionally, you will be responsible for configuring and monitoring LAN/WAN networks, routers, switches, and VPN connections to ensure seamless operations. Ensuring system security, data backup, and recovery processes are c...

As the IT Manager, you will play a crucial role in overseeing and managing the IT infrastructure of the company, ensuring seamless operations across all locations. Your responsibilities will include providing technical support, troubleshooting hardware and software issues, and maintaining network and infrastructure systems. Additionally, you will be responsible for managing cloud data storage, POS systems, online platforms, and user accounts, among other key tasks. Technical Support & Troubleshooting: - Diagnose and resolve hardware, software, and networking issues in the office and outlets. - Provide timely resolution for outlet-related IT concerns as per company guidelines. - Troubleshoot ...

You are being sought after to join our team as a Junior IT Administrator / IT Administrator to contribute to the maintenance and support of our IT infrastructure. The perfect candidate for this role possesses a foundational grasp of IT systems, troubleshooting, and network administration. This opportunity is particularly suitable for individuals keen on enhancing their technical competencies and acquiring practical experience in IT administration. Your responsibilities will include providing technical assistance to employees in addressing hardware, software, and network issues. You will also play a role in setting up, configuring, and managing computers, servers, and network devices. Additio...

The System Administrator is responsible for maintaining the computer systems, servers, and network infrastructure of a logistics company. You will ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. Your role will involve monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. Key Responsibilities - Manage and maintain physical/virtual servers to ensure optimal system performance, availability, and uptime. - Monitor and troubleshoot network infrastructure, including routers, switches, and firewalls, to ensure secure and reliable connectivity. - Install, co...

We are looking for a skilled IT Officer to manage IT infrastructure, system security, and technical support to keep our operations running smoothly. Your Role: As an IT Officer , you will be responsible for managing and maintaining the companys IT systems, networks, and software , ensuring optimal performance and security. Key Responsibilities: Oversee and maintain hardware, software, and network systems . Provide IT support to employees, troubleshooting hardware and software Ensure data security, backups, and cybersecurity compliance . Manage ERP, database, and cloud-based applications used in Implement and monitor system upgrades, patches, and security protocols . Coordinate with external ...

Technical Writer Department: Information Technology Reports To: VP of IT & Data Management Key Responsibilities Documentation Development: Create, maintain, and update a comprehensive library of IT documentation (user guides, technical standards, process documents, and knowledge base articles). Develop documentation templates and enforce style guidelines to ensure consistency and quality. Collaboration & Research: Work closely with IT staff and subject matter experts to gather and clarify technical information. Proactively track down details and ask the right questions to bridge gaps in information. Editing & Quality Assurance: Edit and proofread content to ensure clarity, accuracy, and adhe...

Key Responsibilities Develop clear, concise, and accurate technical documentation, manuals, and user guides Collaborate with product managers, developers, and QA teams to understand technical concepts Translate complex technical details into user-friendly content for varied audiences Write website content, product descriptions, FAQs, case studies, and internal communications Maintain consistency in style, tone, and terminology across all documents Revise and update existing documentation to ensure accuracy and completeness Work with graphic designers to enhance documents with visuals and diagrams Skills Required Proven experience in technical writing or content writing (IT/software domain pr...

As an IT Administrator at NS Ventures India, you will play a crucial role in ensuring the smooth operation of technical and infrastructure systems within the organization. NS Ventures India is a prominent real estate marketing and video production company known for its innovative technology and media operations across India. Your responsibilities will include maintaining and troubleshooting workstations, editing systems, and rendering setups, as well as overseeing LAN/WAN, Wi-Fi routers, switches, and NAS systems. Additionally, you will be responsible for setting up and managing video editing hardware, performing system backups, monitoring server performance, and optimizing network speed for...

As a Desktop Support Engineer at ComUnus, you will be responsible for installing, configuring, and maintaining desktop operating systems, software applications, and peripheral devices. Your role will involve managing email backup systems to ensure users" emails are regularly backed up and accessible for recovery when needed. Troubleshooting and resolving issues related to hardware, software, networking, and user accounts will be part of your daily tasks. You will be expected to respond to service desk tickets, phone calls, and emails in a professional and efficient manner. Collaboration with IT teams is essential to ensure seamless system upgrades, patches, and deployments. Additionally, you...

Position Summary We are looking for an experienced and proactive Systems Administrator to join our IT team. The ideal candidate will play a key role in strengthening our IT infrastructure by implementing robust security measures, automating routine processes, and building advanced monitoring and alerting systems. This role is vital in ensuring the stability, security, and efficiency of our IT environment. Key Responsibilities 1. Security Implementation & Management Implement and manage end-to-end security policies across systems and networks. Configure and oversee security tools, such as endpoint protection solutions. Conduct regular security assessments, audits, and vulnerability scans. Ens...

Lead end-to-end IT project delivery Define scope aligned with business goals Liaise with clients on issues and enhancements Ensure SLA compliance and timely resolution Manage risks, changes, and documentation Drive quality & continuous improvement

Daily ticket assignment: 5-6 tickets per day. Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution. Must follow standard processes and documentation protocols for ticket closures and hardware replacements.

Handle day-to-day IT support tickets related to desktops, laptop, mobile devices, printers, and peripheral hardware Troubleshoot and resolve issues with Windows OS, basic software applications, network connectivity, and user access Administer and manage Active Directory, user access controls, system privileges, and security Manage VLAN configuration and monitoring, supporting network segmentation and troubleshooting Perform routine preventive maintenance of IT hardware and support IT asset inventory management Coordinate with vendors for warranty replacements, hardware procurement, and service requestsSupport IT onboarding/offboarding activities such as system provisioning, email account set...