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1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As an IT Support Specialist, your role involves diagnosing and troubleshooting software and hardware problems. You will be responsible for independently installing applications, databases, and various software patches. Additionally, you will resolve network issues and configure operating systems. Experience in Electronic Toll Collection System will be considered an added advantage. Key Responsibilities: - Diagnose and troubleshoot software and hardware issues - Independently install applications, databases, and software patches - Resolve network issues and configure operating systems Qualifications Required: - Knowledge of diagnosing and troubleshooting software and hardware problems - Abili...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
Role Overview: As a Desktop Support Engineer, your role will involve addressing user tickets related to hardware, software, and networking. You will be responsible for guiding customers in installing applications and computer peripherals, diagnosing problems by asking targeted questions, and providing step-by-step instructions. Remote troubleshooting and testing alternative pathways to resolve issues will be part of your daily tasks. Additionally, customizing desktop applications, recording technical issues and solutions, and escalating unresolved issues to higher support levels will be essential. Ensuring client systems" functionality, reporting customer feedback and product requests, and c...
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be responsible for providing end user support including desktop support for Windows operating system. This will involve local and network installation, troubleshooting issues related to Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, and Admin Commands. Your duties will also include addressing user tickets concerning hardware, software, and networking. You will be required to guide customers through the process of installing applications and computer peripherals by asking targeted questions to diagnose problems. To be successful in this role, you should have 1-3 years of experience in Desktop and Laptop support. You will need to address user tickets r...
Posted 4 months ago
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