Project Role :
Infra Tech Support Practitioner
Project Role Description :
Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :
Microsoft 365
Good to have skills :
NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification :
15 years full time educationSummary: As a Tenant-to-Tenant Migration Engineer you will need a strong background in Microsoft 365 (M365) services to lead and support enterprise-level migration initiatives. You will have demonstrable experience delivering complex tenant-to-tenant migrations, utilizing various third-party tools and Microsoft-native capabilities to manage data, user identities, and workloads in a secure and scalable manner. Roles & Responsibilities:
- Design, plan, and execute M365 tenant-to-tenant migrations including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams
- Conduct pre-migration assessments, dependency mapping, and readiness evaluations.
- Manage and execute the migration lifecycle: discovery, pilot, cutover, and post-migration validation.
- Collaborate with stakeholders to define migration strategy, schedule downtime, and communicate risks and mitigations.
- Perform PowerShell scripting and automation tasks for user provisioning, data transformation, and reporting.
- Troubleshoot and resolve technical issues during migration phases with minimal user disruption.
- Maintain detailed documentation of migration configurations, processes, and issue resolutions.
- Work closely with IT security, compliance, and identity teams to ensure secure migration practices.
- Provide post-migration support and ensure successful handoff to operational teams.
- Experience with Microsoft 365, with a focus on Exchange Online, SharePoint, OneDrive and Teams
- Proven track record of delivering multiple tenant-to-tenant M365 migration projects at scale.
- Strong hands-on experience with migration tools such as: ? Quest On Demand Migration ? BitTitan MigrationWiz ? ShareGate
- Proficiency with PowerShell for automation, reporting, and custom task handling.
- Understanding of Microsoft 365 security and compliance considerations in migration scenarios.
- Familiarity with data governance, information protection, and retention policies. Day-to-Day Activities:
- Participate in technical planning sessions and stakeholder meetings.
- Conduct tenant discovery and environment analysis.
- Prepare user mapping, data inventories, and cutover schedules.
- Configure and test migration tools and scripts.
- Execute migrations according to the agreed project plan.
- Monitor migration dashboards, logs, and reports for performance and errors.
- Coordinate with end users and helpdesk teams for issue resolution., 15 years full time education