Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner

Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills :Netapp Storage Area Network (SAN) Administration

Good to have skills :Dell EMC SAN Architecture and DesignMinimum
3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing various technical issues, providing both remote and onsite assistance, and ensuring that configured services operate smoothly across multiple platforms. You will work within a defined operating model and processes, focusing on delivering effective solutions to enhance system performance and reliability.
Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the implementation of technology at the operating system level across all server and network areas.- Conduct basic and intermediate level troubleshooting for hardware and software issues. Professional & Technical Skills:

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Must To Have Skills:

Proficiency in Netapp Storage Area Network (SAN) Administration.- Good To Have
Skills:

Experience with Dell EMC SAN Architecture and Design.- Strong understanding of server and network infrastructure.- Experience with troubleshooting and resolving technical issues in a timely manner.- Familiarity with various operating systems and their configurations.
Additional Information:- The candidate should have minimum 4-6 years of experience in Netapp Storage Area Network (SAN) Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 
15 years full time education