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Hiring Darwin Box L2/L3 Support Consultant - Remote

Hiring Darwin Box L2/L3 Support Consultant - Remote

2coms

5 - 10 years

8 - 11 Lacs

noida

Posted:1 week ago| Platform:

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Skills Required

hrms analytical hiring l2 l3 strong analytical skills system configuration dns box operational efficiency remote detail-oriented process improvements system integration remote support continuous improvement collaboration troubleshooting dhcp communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

SUMMARY

Summary:

We are seeking a highly skilled Darwin Box Support Specialist to join our remote support team. In this role, you will serve as a critical technical resource, delivering advanced support for Darwinbox and related HRMS platforms. You will manage complex system configurations, resolve escalated issues, and ensure seamless integration across enterprise environments. Your expertise will directly impact user satisfaction, system reliability, and operational efficiency. This position requires deep technical knowledge, proactive problem-solving, and a commitment to continuous improvement in a fast-paced, remote-first environment.

Location: Remote

Responsibilities:

Manage advanced configurations, integrations, and troubleshooting of Darwinbox systems.
Handle and resolve escalated support cases from the L1 support team.
Identify and implement process improvements, best practices, and advisory recommendations.
Collaborate with the Darwinbox vendor and product teams to address system enhancements and resolve critical issues.

Requirements

Requirements:

5 8 years of hands-on experience in Darwinbox implementation, support, or similar HRMS platforms.
Proven track record in managing complex system integrations and technical escalations.
Strong analytical and problem-solving skills with a detail-oriented approach.
Excellent communication and collaboration abilities, particularly in remote, cross-functional settings.
Experience working directly with vendors or product teams to drive resolution and improvements.

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2coms

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Bangalore

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Hiring Darwin Box L2/L3 Support Consultant - Remote