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Aditya Group Of Institutions
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Guest Relations Executive

Guest Relations Executive

Aditya Group Of Institutions

1 years

1 Lacs

calcutta

Posted:4 days ago| Platform: GlassDoor logo

Apply

Skills Required

communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:
We are seeking a courteous and professional Guest Relations Executive to ensure a positive guest experience by managing queries, requests, and complaints efficiently.

Key Responsibilities:

Welcome and assist guests during check-in/check-out.
Address guest queries, feedback, and complaints promptly.
Coordinate with departments to fulfill guest needs.
Maintain guest records and ensure personalized service.
Arrange reservations, transport, and concierge services.

Requirements:

Graduate/Diploma in Hospitality or related field.
1–3 years’ experience in guest relations/front office (freshers with good communication may apply).
Excellent communication in English & Hindi (regional language preferred).
Good interpersonal skills and customer-first approach.
Flexible to work in shifts and weekends.

Benefits:

Competitive salary + incentives as per industry standards.
Meals on duty, uniform, and career growth opportunities.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹14,000.00 per month

Work Location: In person

Speak with the employer
+91 9123893217

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