DevOps Engineer

The principal objective of this position is to provide expert level support for the APAC & EMEA Region on Virtualization environment. Provide 1st, 2nd and 3rd line support ensuring full availability of the environment during production hours. The engineer will play an active role on all Safety & Trust initiatives as well as day-to-day support activities, administration and all projects associated with virtualized infrastructures and their associated applications.

By leveraging cutting-edge technologies such as Kubernetes, Ansible, and Python, the team plays a pivotal role in enabling seamless virtualization services that are essential for our internal operations. The team's work directly impacts the efficiency and effectiveness of our cloud-based solutions, ensuring that our banking and financial services remain at the forefront of technological innovation.

Responsibilities

Maintain top-notch technical skills and business knowledge through proactive self-learning in addition to any formal instructor-led training provided by BNP Paribas.

Incident Management:

Review and investigate open incidents to identify root causes.

Diagnose issues stemming from software bugs, Kubernetes environment problems, or virtualization infrastructure issues.

Document incident resolutions and create detailed resolution sheets.

Development and Maintenance:

Develop new features and functionalities for REST microservices.

Improve and optimize existing features to enhance performance and reliability.

Ensure the smooth operation of virtualization APIs that enable the creation, modification, and destruction of virtual resources.

Documentation:

Thoroughly document all developments, including code, design decisions.

Maintain up-to-date documentation for incident resolutions and best practices.

Collaboration and Communication:

Work closely with the sub-team of developers and the broader virtualization administration team.

Participate in daily meetings to provide updates on progress, discuss challenges, and plan next steps.

Foster a collaborative environment by actively listening, being available, and showing respect to team members.

Continuous Improvement:

Stay updated with the latest trends and technologies in Python, Kubernetes, containerization, and virtualization.

Contribute to the continuous improvement of our virtualization services and infrastructure.

These responsibilities are essential for maintaining the high standards of our private cloud environment and ensuring that our virtualization services meet the demands of our global operations.

Degree in Computer Science, Information Technology, or a related field.

• 5-10 years of experience in a development role, with a focus on Python and virtualization technologies.
• Experience working in the financial services industry is a plus.

improve IT standards and policies.

Proficient in English.

Good interpersonal and communication skills.

Required Technical Knowledge/Skills:

At least 5+ years of technical experience in as many of these Tools:

Programming:

Containerization:

Automation:

Kubernetes:

Cloud Services:

Monitoring Tools:

Virtualization:

knowledge on governance, server build and administration of IT services in cloud-based environments.

Develop and maintain system documentation, including configuration guides, and standard operating procedures. Direct and be responsible for the implementation effort.

Provide technical guidance and mentorship to team members.

Assess demand for their service or technology area and develop plans to meet future capacity needs and makes recommendations to the manager.

Aware of all critical changes to infrastructure and applications that could impact service delivery to their business customers.

Able to work autonomously and as part of a team using strong analytical skills.

Be service oriented, customer focused, positive, committed and have an enthusiastic can do attitude.

Demonstrate a systematic and logical approach to problem-solving.

Able to follow the banks standards, processes, and procedures.

Escalating incidents internally or to 3rd party partners when required.

ITIL 4 Foundation qualification.

Requirements [only in bullet points, technical & leadership & soft skills, nice to haves etc. on the same place, no splits]. Example:

English (mandatory)

Expertise on high availability environments.

Devops methodologies

Cloud experience

Eager to learn.

Analytical mind-set

Ability to work well under pressure, ability to work autonomous and in team environment.

Good interpersonal and communication skills.

Experience of delivering strategic priorities within strict timelines.

Experience on production environment and support

CKAD (Certified Kubernetes Application Developer)

Other/Specific Qualifications (if required)

Participating in standby 7x24 (1 week per month).

Evaluate emerging system technologies and align their benefits with the business strategy of BNPP.