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Delivery Operations Associate Manager

Delivery Operations Associate Manager

Accenture

10 - 14 years

8 - 12 Lacs

navi mumbai

Posted:5 hours ago| Platform:

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Skills Required

operations demand forecasting erp sap oracle supply chain order management forecasting power bi visualization tools demand planning merchandising sales retail tableau supply chain management data visualization inventory management

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Skill required: Fulfill - Order Management

Designation: Delivery Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

What would you do? The role is to support the order management team in managing and maintaining replenishments. Ensuring that tasks are undertaken accurately to drive overall performance. You will be responsible for supporting the merchandising team in the delivery of customer-focused product ranges to successfully achieve sales, profit, margin and stock targets.

What are we looking for? Order Management

Review and validate a PO once it has been raised, and make any subsequent amends - change in volume, change in cost price, change in delivery date, change in retail price, delivery location

Approve shipments of stock in relevant systems, once a request to ship lands. Raise a new PO. Validate the accuracy of information in POs. Process for managing Goods Received Notices as stock arrives, in the event a PO is not found / is not live yet.

Monitor the PO status / progress in various systems to provide visibility. Take appropriate next actions if a PO is flagged as a failure state. Cleanse part delivered/overdue redundant POs

Arrive at a consensus of the critical path either provided by the supplier or created internally. Associated products are then tracked by PO level tracking

Assist Merchandising team in implementing aspects of the category strategy to deliver KPIs including sales, profit, stock, and availability

Support the achievement of milestones within the critical path, ensuring that any issues are raised and resolved

Maintain relevant systems to reflect latest delivery position. Raise contracts for new orders with the guidance from the merchandising team.

Experience:o7+ years of experience in order management, or supply chain management, with at least 2 years in a leadership or supervisory roleoProven experience in demand forecasting, S&OP processes, and inventory management within a fast-paced, high-volume environmentoFamiliarity with ERP and demand planning software (e.g., SAP, Oracle, Kinaxis, or similar tools)

Skills:

oStrong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insightsoExcellent communication and interpersonal skills, with the ability to collaborate effectively across functions and present data to senior leadershipoAbility to manage multiple priorities and meet deadlines in a fast-paced environmentPreferred
Qualifications

Experience working in a high-volume, dynamic supply chain or retail environment

Understanding of key demand planning metrics (e.g., forecast accuracy, bias, stockouts, fill rates)

Familiarity with data visualization tools (e.g., Tableau, Power BI) is a plusAd-hoc Support:

Provide ad-hoc support for special projects, including new product introductions, promotional campaigns, or changes in supply chain strategy and provide timely response for PO inquiries

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

The person requires understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor or team leads

Generally interacts with peers and/or management levels at a client and/or within Accenture

The person should require minimal guidance when determining methods and procedures on new assignments

Decisions often impact the team in which they reside and occasionally impact other teams

Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts
Qualification Any Graduation

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Delivery Operations Associate Manager