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Senior Manager - Client services Virtusa

3.0 - 8.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for defining and owning the end-to-end decisioning architecture leveraging Pega Customer Decision Hub (CDH). This includes designing NBA strategies, engagement policies, and arbitration rules. You will also integrate adaptive and predictive models for real-time decisioning, enabling cross-channel orchestration and personalization at scale. Additionally, you will guide the enterprise data strategy for decisioning and ensure seamless data integration. Leading CDH governance, roadmap, and stakeholder alignment will also be part of your role. Ideal Background: With a minimum of 8 years of experience in Pega CDH and at least 3 years in Decisioning, you will work in the rol...

Posted 1 month ago

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