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12.0 - 16.0 years
0 Lacs
hyderabad, telangana
On-site
Role Overview: As a Principal Support Engineer at Oracle, you will provide post-sales support and solutions to Oracle customers, serving as an advocate for customer needs. Your main responsibility will involve resolving post-sales technical questions and troubleshooting Electronic Support Services. You will be a key point of contact for customers, facilitating customer relationships with Support and providing guidance to internal Oracle employees on various customer situations and escalated issues. Your role will focus on offering strategic technical support to ensure the highest level of customer satisfaction, utilizing automated technology and instrumentation to diagnose and resolve custom...
Posted 1 week ago
12.0 - 14.0 years
0 Lacs
noida, uttar pradesh, india
On-site
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/...
Posted 1 month ago
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