Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
Adecco Group
>
Customer Support Executive

Customer Support Executive

Adecco Group

2 - 4 years

2 - 3 Lacs

Bengaluru

Posted:2 months ago| Platform:

Apply

Skills Required

Handling Customer Queries Customer Support Customer Queries Communication Skills Customer Service Maintain Documentation Excel Sheet

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Maintain accurate records of all interactions with customers using Excel sheets or other documentation tools. Provide excellent communication skills to ensure effective issue resolution and customer satisfaction. Escalate complex issues to senior team members or supervisors when necessary. Meet performance targets for call handling time, first-call resolution rate, and overall customer satisfaction. Desired Candidate Profile 2-4 years of experience in BPO/Call Centre environment with a focus on international voice process (US/UK). Bachelor's degree in Any Specialization (B.A/B.Com). Excellent verbal and written communication skills with strong interpersonal abilities. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.

More Jobs at Adecco Group

Walk-In Drive For R2R Accountant Role on 9th May @ Bangalore

Bengaluru

2 - 7 yrs

INR 4 - 9 Lacs

Technical voice support

Bengaluru

1 - 3 yrs

INR 0 - 0 Lacs

Product Marketer

Bengaluru

4 - 8 yrs

INR 9 - 19 Lacs

Urgent opening For Electrical Draftsman For Pune location

Pune

1 - 5 yrs

INR 2 - 3 Lacs

Territory Sales Incharge

Bengaluru

4 - 9 yrs

INR 6 - 12 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Adecco Group

Facilities Services

Noida Uttar Pradesh

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Support Executive