Customer Support Associate

0 years

2 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position: Customer Success Associate.

Location: Gurgaon (Work from Office)

Salary

  • In-hand: 22,000- 25,000/-Month
  • CTC: ₹26,000 – ₹29,000 per month

Job Overview:

We are looking for motivated individuals to join Reach Mobile as Customer Success Associates. The role involves handling customer queries, ensuring customer satisfaction, and delivering seamless support.

Key Responsibilities:

  • Handle and resolve customer queries efficiently.
  • Provide exceptional communication and support to customers.
  • Work in rotational shifts with week-off on rotation.

Requirements:

  • Graduate (Freshers are also eligible).
  • Preferred: International experience in customer support.
  • Excellent communication skills in English.

Selection Process:

  • HR Round
  • Operations Round
  • Client Round 1
  • Client Round 2

Additional Details:

  • 5 working days per week.
  • Both-way cab facility provided.

Job Types: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹29,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

Speak with the employer
+91 6370721310

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