Posted:6 days ago|
Platform:
On-site
Full Time
Designation: Customer Relationship Executive
Role: Patient Relationship Officer
Location: GIDC Bhat Estate, Ahmedabad
-Why Join Us?
- Provident Fund (PF)
- ESI
- Paid Leaves / Leave Encashment
- Rewards & Recognitions
- Growth-oriented work culture
-Working Days: 6 days (Rotational Week Off)
Roles & Responsibilities:
- Handle inbound & outbound calls from patients/customers.
- Manage appointments, cancellations, and provide hospital service details.
- Follow up with patients on health checkups and consultations.
- Maintain records of interactions in CRM.
- Resolve complaints politely and ensure excellent customer experience.
Qualifications:
* Any Graduate (Science background preferred).
* 0-3 years of experience in Customer Service.
* Good communication in English, Gujarati & Hindi.
* Comfortable with rotational shifts & week offs (✔ No night shifts for female candidates).
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Education:
Experience:
Language:
Work Location: In person
AK Global Management Services
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