Customer Relationship Manager (CRM)

Job Description:

Key Responsibilities for CRM profile:

• Welcome and assist customers, ensuring a positive and professional experience throughout their visit.

• Address customer queries promptly and accurately; communicate company policies with transparency.

• Ensure showroom cleanliness, organized displays, and a welcoming atmosphere.

• Coordinate with internal teams for showroom events, promotions, and maintain floor readiness at all times.

• Collect customer feedback, record interactions, and update CRM systems to ensure data accuracy.

• Monitor customer behavior and showroom activities; prepare daily/weekly reports for management.

• Maintain follow-up communication with customers to build long-term relationships and encourage loyalty

Key Skills Required:

Communication & Interpersonal Skills, Professionalism, Organizational & Administrative Skills, call me or what's app-8448281235 (Email id-dhanyasahni@gmail.com)

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance

Education:

• Diploma (Preferred)

Experience:

• total work: 5 years (Preferred)

Work Location: In person