Technical Support Representative (Associate) NPS Prism

4.0 - 8.0 years

0 Lacs

haryana

On-site

Role Overview: As a Technical Support Associate at NPS Prism based in Gurugram, India, you will play a crucial role in troubleshooting techniques for AWS, Azure, Tableau Cloud, and Server platforms, as well as SQL databases. Your expertise will be essential in reviewing logs, identifying potential issues, and ensuring the security of data and systems. Your ability to work collaboratively with cross-functional teams and create comprehensive documentation will contribute to the success of NPS Prism as it transitions into a technology-led business. Key Responsibilities: - Utilize troubleshooting techniques for AWS, Azure, Tableau Cloud, and Server platforms, as well as SQL databases - Review lo...

Posted 5 days ago

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Application Specialist - CRM Novotech

4.0 - 8.0 years

0 Lacs

karnataka

On-site

The CRM Application Specialist plays a crucial role in collaborating with business stakeholders to gather requirements, document processes, create mock-ups, implement CRM solutions, and generate standard Salesforce reports and dashboards based on business requests. Additionally, they ensure the smooth operation of CRM post-live and support the marketing team by leveraging Account Engagement (Pardot) to enhance lead generation and campaign management. Responsibilities: - CRM Administration & Support: - Serve as the primary administrator for the Salesforce CRM system. - Collaborate closely with business stakeholders to collect, analyze, and document processes and requirements. - Design, config...

Posted 1 month ago

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