12 Configuring Hardware Jobs

EbizON is looking for an IT Administrator to join our team in our Dehradun office. As an IT Administrator (Linux) at EbizON, your responsibilities will include monitoring and maintaining networks and servers, demonstrating strong knowledge of Linux systems, upgrading, installing, and configuring new hardware and software to meet company objectives, implementing security protocols and procedures to prevent potential threats, creating user accounts and performing access control, conducting diagnostic tests and debugging procedures to optimize computer systems, documenting processes, as well as backing up and archiving data, supervising and mentoring IT-related issues, and providing IT support. It is essential to keep up to date with advancements and best practices in IT administration. To be successful in this role, you should possess a Bachelor's degree in computer science, information technology, or information systems, an applicable professional qualification such as Microsoft, Oracle, or Cisco certification, at least 2 years of experience in a similar role, and extensive experience with IT systems, networks, and related technologies. About Us: EbizON is an international team specializing in building technology products and helping brands grow with multi-channel demand generation marketing. With in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies, and VC-funded startups, we have assisted over a dozen billion-dollar companies in managing their unique brand online. Our work culture is fun and friendly, focusing on encouraging personal and professional growth. Our values at EbizON, including integrity, creativity, innovation, mindfulness, and teamwork, are crucial to our success as a company. We aim to make life better for people by providing peace of mind and ensuring that our employees feel supported in living up to their ideals. EbizON is an Equal Opportunity Employer committed to providing equal opportunity for all employees without regard to race or other prohibited characteristics. We offer Flexible Timings to our employees, believing in giving them the freedom to choose when and how to work to help them thrive and maintain a better work-life balance. At EbizON, we aim to provide excellent customer service by working closely with clients from around the world. You will have the opportunity to collaborate with clients globally through Microsoft Teams, Zoom, and other video conferencing tools. With annual retreats, quarterly town halls, and festive celebrations, we provide numerous opportunities for our employees to come together and celebrate.,

As an IT Support Specialist, your responsibilities will include checking daily complaints in the complaint register of each floor, installing and configuring hardware and software components, troubleshooting issues, repairing or replacing damaged hardware, upgrading systems for software compatibility, installing and updating anti-virus software, conducting tests on new software and hardware, providing user support, managing technical documentation, performing system backups, ensuring smooth IT system operation, maintaining data security and integrity, developing and implementing IT policies, managing the IT budget, overseeing IT projects, staying updated on healthcare technology trends, conducting system audits, providing training to staff, preparing IT performance reports, performing preventive maintenance on IT equipment, managing CCTV systems, and data storage functions. This is a Full-time, Permanent, and Fresher job role with benefits such as a flexible schedule, leave encashment, paid time off, and Provident Fund. The work location is in person with a fixed morning shift schedule.,

The Technical Assistant (IT Support) position at Code Guardian Tech International Pvt. Ltd. in Noida Sector -2, U.P., requires a minimum of 1 year of experience in computer hardware and software troubleshooting. As a Technical Assistant, you will be responsible for diagnosing, troubleshooting, and repairing computer hardware issues, as well as installing, configuring, and updating software and operating systems. Your role will also involve performing routine maintenance, ensuring the security and efficiency of the IT infrastructure, and providing timely technical support to ensure smooth business operations. Key responsibilities of the Technical Assistant include maintaining records of repairs, software installations, and configurations, setting up new systems, ensuring proper network connectivity, and assisting in the procurement and setup of IT equipment as needed. The ideal candidate should possess a strong knowledge of operating systems such as Windows and Linux, experience in installing software and configuring hardware, and an understanding of networking basics including LAN/WAN and IP settings. Additionally, good problem-solving skills, attention to detail, the ability to work independently and as part of a team, and a diploma/certification in IT, Computer Science, or a relevant field are preferred qualifications. This is a full-time position that offers Provident Fund benefits. The successful candidate will have the opportunity to contribute to the maintenance and enhancement of the IT infrastructure, provide user support for technical queries and issues, and ensure the smooth functioning of the company's IT systems. If you are proactive, skilled in IT support, and have a passion for troubleshooting and resolving technical issues, we encourage you to apply for the Technical Assistant position.,

We are seeking technically skilled candidates with excellent interpersonal skills for the technical support position. As a technical support officer, you will troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. You will be required to directly communicate with customers and create written documentation, demonstrating your exceptional written and verbal communication skills. Your responsibilities will include identifying hardware and software solutions, troubleshooting technical issues, diagnosing and repairing faults, resolving network issues, installing and configuring hardware and software, and speaking to customers to quickly identify the root of their problems. You will provide timely and accurate customer feedback, guide customers through steps to resolve issues, follow up to ensure problem resolution, replace or repair necessary parts, support new application roll-outs, and offer procedural documentation support. Additionally, you will manage multiple cases simultaneously, test and evaluate new technologies, and conduct electrical safety checks on equipment. To be successful in this role, you should possess a degree in computer science or information technology, with certifications in Microsoft, Linux, or Cisco being advantageous. Prior experience in tech support, desktop support, or a similar role is preferred. Proficiency in Windows/Linux/Mac OS, experience with remote desktop applications and help desk software, attention to detail, and strong problem-solving skills are essential. Excellent interpersonal skills along with good written and verbal communication abilities are also required. This is a full-time position with a night shift schedule from Monday to Friday. Proficiency in English is preferred, and the work location is in person.,

As an experienced IT support professional, you will be responsible for monitoring and maintaining networks and servers to ensure optimal performance. You will play a key role in upgrading, installing, and configuring new hardware and software to align with the company's objectives. Your expertise in implementing security protocols and procedures will be crucial in safeguarding the network against potential threats. In addition, you will be tasked with creating user accounts, managing access control, and documenting processes to ensure a smooth operational workflow. Your responsibilities will also include backing up and archiving data to prevent data loss. You will design and implement efficient end-user feedback and error reporting systems to enhance user experience. As a supervisor, you will oversee all departmental operations and provide IT support to ensure the smooth functioning of the organization's IT infrastructure. Your strong leadership skills will be essential in guiding the IT team towards achieving departmental goals. This is a full-time, permanent position with a flexible schedule. The ideal candidate should have a minimum of 8 years of experience in IT support, with a total of 8 years of work experience. Previous experience in the food industry for at least 2 years is preferred. If you are located in or willing to relocate to Kozhikode, Kerala, and possess the required experience and skills, we encourage you to apply for this exciting opportunity. Weekend availability and a fixed shift schedule are part of the job requirements. Join our team and be part of a dynamic IT environment where your expertise will make a significant impact.,

The role requires you to monitor and maintain networks and servers while ensuring the smooth functioning of hardware and software to align with company objectives. You will be responsible for implementing security protocols to safeguard against potential threats and managing user accounts and access control. It is crucial to document processes, back up data, and design efficient end-user feedback systems. Additionally, supervising the IT department and providing support are key aspects of the role. This is a full-time, permanent position with a flexible schedule. The work entails a fixed shift with weekend availability. Candidates must be willing to commute or relocate to Kozhikode, Kerala. The ideal candidate should have a minimum of 8 years of experience in IT support and overall work experience. Previous experience in the food industry for 2 years is preferred.,

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows and Vmware Implementation.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Windows and Vmware Implementation.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: AWS EKS Admin.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience: 3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Desktop Support.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure 1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: PL-SQL.