Customer Relationship Officer Infra.Market

3.0 - 8.0 years

2 - 5 Lacs

kolkata, gurugram, mumbai (all areas)

Work from Office

Job Summary: To manage customer relations at site including supervision of concrete delivery at pumping and non-pumping sites and proactively resolving quality and service issues. Key Responsibilities: 1. Inspect delivery sites before dispatch ensuring proper pumping arrangements and prepare pre-pour inspection report 2. Ensure that all reports and records such as Pre-pour inspection report, Concrete pour record, and Customer feedback form are obtained from sites and maintained at the plant 3. Coordinate concrete deliveries, pump operations, sampling and casting of cube specimens and related logistics 4. Coordinate with customers on any service-related issues and educate customers in the usage of pumps 5. Resolve immediate customer complaints on delays in deliveries, supplies quantities and behaviour of the Company personnel at sites 6. Coordinate with customers and Company technical personnel or any quality related complaints and assist in resolution of the same 7. Oversee pump workers and transit mixer driver’s behaviour at delivery sites 8. Coordinate with customers for Safe working environment 9. Pump Utilization Qualifications & Experience: Education: Any Diploma/ Graduate Experience: 3 – 5 Years from RMC or Aggregate or Construction industry

Posted Date not available

Apply

Lab Technician Infra.Market

4.0 - 9.0 years

3 - 7 Lacs

kolkata, gurugram, mumbai (all areas)

Work from Office

Key Responsibilities: 1. Carry out testing of raw materials as per ITP (Internal Testing Plan) 2. Visually inspect and/or test every incoming delivery of course and fine aggregates for its quality before acceptance. 3. Conduct daily testing of concrete specimens. 4. Ensure that all tests are carried out as per procedures given in Business Operating System and in Indian standards. 5. Ensure compliance with all QA/QC protocols as per BOS. 6. Ensure that all test equipments are properly operated and maintained. Ensure safe operation of the laboratory and all related equipment 7. Plant calibration along with other plant team members 8. Timely submission of reports to external and internal customers 9. Ensure the health and safety of oneself, colleagues, vendor partners by complying with the Company policies, procedures, guidelines, rules and regulations of occupational health and safety at work Qualifications & Experience: Education: Civil Diploma/ Graduate Experience: 3 5 Years from RMC or Aggregate or Construction industry

Posted Date not available

Apply

Lab Technician Infra.Market

4.0 - 9.0 years

3 - 7 Lacs

kolkata, gurugram, mumbai (all areas)

Work from Office

Posted Date not available

Apply

Technical Officer Infra.Market

4.0 - 9.0 years

4 - 7 Lacs

kolkata, gurugram, mumbai (all areas)

Work from Office

Key Responsibilities: 1. Monitor, investigate and control batch exceptions with support from UBM 2. Meet architects and consultants to understand customer requirements and manage escalated customer complaints in quality 3. Assist in maintaining quality systems to continually monitor the product performance providing early warning of potential failures 4. Continually look at mix optimization and reduction in mix costs through trials on new or different raw materials and by any other method 5. Ensure compliance with all QA/QC protocols as per BOS. 6. Ensure that all raw materials used comply with relevant Indian Standards as well as Company norms for quality and quantity. Also endorse vendor qualification for all input raw materials 7. Carry out regular inspection and review of all technical records and documentation on the testing of incoming raw materials as well as concrete Assist Plant in-charge in day-to-day activities 8. Timely submission of reports to external and internal customers 9. Train necessary Company personnel in testing raw materials and concrete and on all aspects of quality control techniques 10. Ensure the health and safety of oneself, colleagues, vendor partners by complying with the Company policies, procedures, guidelines, rules and regulations of occupational health and safety at work

Posted Date not available

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.