Jr/Sr Technical Support Advisor Mind map IT Solutions

1.0 - 5.0 years

0 Lacs

punjab

On-site

As a Technical Support Advisor, you will be assisting US customers with troubleshooting cloud storage platforms such as Google Drive, Dropbox, and OneDrive. Your role will involve helping users recover lost files, resolve sync errors, and address permissions issues. Additionally, you will provide support for account setup, storage management, and backup scheduling. You will also guide customers through the integration of these platforms with desktop and mobile apps. Key Responsibilities: - Help users recover lost files, sync errors, and permissions issues. - Provide support for account setup, storage management, and backup scheduling. - Guide customers through integration with desktop/mobile...

Posted 3 weeks ago

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Jr/Sr Technical Support Advisor Mind map IT Solutions

1.0 - 5.0 years

0 Lacs

punjab

On-site

You will be joining as a Technical Support Advisor to assist US customers in troubleshooting cloud storage platforms such as Google Drive, Dropbox, and OneDrive. Your primary responsibilities will include helping users recover lost files, address sync errors, permissions issues, provide support for account setup, storage management, and backup scheduling, as well as guiding them through integration with desktop and mobile apps. To excel in this role, you should have a basic understanding of cloud storage services, possess excellent verbal and written English communication skills, and ideally have at least 1 year of technical support or BPO experience. This is a full-time, permanent position ...

Posted 2 months ago

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EMC Storage and Backup Administrator Softtek

0.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Must Have Experience with Windows and Linux server environments Proficiency with Veeam Backup and Replication Familiarity with Azure Backup and/or AWS Backup services Basic knowledge of SAP infrastructure in cloud environments Hands-on experience with VxRail hyperconverged infrastructure Understanding of storage protocols (iSCSI, NFS, SMB) Experience with backup scheduling, retention policies, and recovery procedures Familiarity with Azure and/or AWS native storage services (Blob, S3, EBS, etc.) Knowledge of monitoring tools for backup success/failure reporting High sense of urgency and ownership Team collaboration and knowledge sharing Good English communication skills (written and spoken) ...

Posted 2 months ago

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Commvault Backup Engineer, Indus Systems & Services

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Backup and Recovery Specialist, your main responsibilities will include implementing, configuring, and maintaining backup and recovery systems, encompassing both hardware and software. You will be tasked with ensuring that backups are scheduled and monitored effectively, running according to the set schedule, and validating their integrity. In addition, you will be responsible for developing disaster recovery plans, documenting them, and conducting regular drills to test their effectiveness. Your role will involve troubleshooting and resolving any backup failures, performance issues, or other problems related to backup and recovery that may arise. Furthermore, you will be expected to pe...

Posted 4 months ago

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