Associate - University Operations

About Newton Of Technology

Newton School of Technology (NST)

Razorpay, SarvamAI, and DRDO,

Associate to drive university-level operations

Key Responsibilities

• ⁠ ⁠Stakeholder Ownership: Build, own, and manage day-to-day working relationships across university stakeholders — including the Dean, academic coordinators, department heads, faculty, and admin teams. Be seen as the single point of contact for all cross-functional alignment.
• ⁠ ⁠Cross-Department Coordination: Ensure timely and effective coordination across multiple university departments to deliver on key academic and operational outcomes — such as scheduling, exams, grading, student records, and feedback cycles.
• ⁠ ⁠Program Delivery Oversight: Monitor the smooth execution of academic and non-academic processes on campus — ensuring classes, labs, assessments, and events happen as per plan. Resolve breakdowns quickly and efficiently.
• ⁠ ⁠Escalation Management: Act as the first point of escalation for both university stakeholders and internal teams. Use judgment and empathy to navigate conflicts and ensure resolution within agreed timelines.
• ⁠ ⁠Data and Documentation: Own the accuracy and timeliness of all academic documentation, including student records, performance reports, attendance, and intervention tracking.
• ⁠ ⁠Team Management: Manage and mentor a small team of campus associates or coordinators (as applicable), ensuring accountability, clarity, and performance.
• ⁠ ⁠Continuous Improvement: Identify inefficiencies or roadblocks in campus execution and drive solutions — whether through process redesign, training, or smarter tools.
  

Who You Are

• ⁠ ⁠1–2 years of relevant work experience in stakeholder management, program operations, higher education, or customer success roles.
• ⁠ ⁠Experience working with or within universities/colleges is strongly preferred.
• ⁠ ⁠Strong interpersonal and relationship-building skills; able to navigate complex stakeholder dynamics with maturity and professionalism.
• ⁠ ⁠Excellent verbal and written communication.
• ⁠ ⁠Highly proactive, reliable, and outcomes-oriented.
• ⁠ ⁠Prior experience leading or mentoring a team is a strong advantage.
  

Why Join Us?

• Be part of a supportive and dynamic team focused on making a difference in the learning journey of hundreds of students.
• A fast-paced, growth-oriented role where your efforts are truly recognized and celebrated.
• Opportunity to learn and develop across multiple domains, including student engagement, project management, and operational coordination.
• Enjoy a vibrant campus environment with complimentary meals and access to on-campus sports facilities — because we believe a healthy mind and body fuel great work.