Assistant Manager

Optum

2 - 7 years

6 - 11 Lacs

noida

Posted:3 hours ago| Platform:

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Skills Required

customer service medical coding quality management employee engagement performance management office equipment pressure handling employee training variance analysis hrsd career development counselling recruitment coaching retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

Primary Responsibilities:

Lead a team of 25 - 30 certified coders. Maintains staff by orienting and training employees; maintains a safe, secure, and legal work environment
Performance Management - Timeliness, Quality and Productivity metrics
Planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards
Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
Drive employee engagement and retention activities by sharing companys vision and goals, empowering employees on tasks as per their skill set, providing regular feedback etc.

Required Qualifications:

Graduate in any discipline
Certified coder from AAP/AHIMA
2+ years of experience as Team leader or Assistant Manager
Experience in handling a team of minimum 15
Experience from medical coding background only
Experience in performance management, coaching, supervision, quality management, results driven, foster teamwork, handles pressure, giving feedback
Proven ability to use Microsoft Office Products (Excel, PowerPoint etc.)
Proven ability to operate basic office equipment (copier and facsimile machine)

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