7 Api Support Jobs

Job Title: Production Engineer API / Infra Support (BNP Paribas Chennai) Experience: 2 to 7 Years Location: Chennai (Onsite) Employment Type: Full-time *Note : Prefers only Immediate Joiners. About the Role We are looking for a Production Engineer to join our Cardif OPS team in Chennai. You will be responsible for application & infrastructure production support, incident management, request fulfillment, and change implementation. The role involves close collaboration with Paris & global teams to ensure secure, stable, and scalable production environments. Key Responsibilities Application/Infra incident management, request fulfillment & change implementation Manage APIGEE flows, certificate renewals, API repository, and analytics reporting Support Java application management as required Perform system scripting & automation (Shell, Batch, PowerShell) Work with Paris OPS teams for knowledge transfer & process improvements Contribute to DevOps tooling & continuous improvement initiatives Technical Skills Required APIGEE and flow management OS & Middleware: Linux (RHEL), Windows, AIX, Apache Tomcat, WebSphere, IIS, Java, CFT, MQ Series Databases: Oracle, PostgreSQL, SQL Server (basic scripting/queries) DevOps & Tools: GitLab, Jenkins, SonarQube, Artifactory, Ansible, Docker, Kubernetes, Control-M Strong knowledge of ITIL processes Soft Skills Strong communication (oral & written) Problem-solving & analytical skills Teamwork & collaboration Ability to adapt & learn new technologies Education & Experience Bachelors Degree (or equivalent) in IT/Engineering Minimum 2 years of experience in Production/Application Support Why Join Us? Work with a leading European bank with global exposure Opportunity to work on advanced technologies & automation Collaborative work culture with focus on growth & continuous learning

As an Application & Product Support Specialist at TechRyde Private Limited, you will be responsible for providing technical support to clients regarding API-related issues and product functionalities. You will play a crucial role in ensuring smooth integration and operation of our software products, being the primary point of contact for resolving customer issues efficiently. Your key responsibilities will include providing technical support to clients through various channels such as email, chat, or calls, focusing on API-related issues. You will conduct API testing and troubleshooting using tools like Postman and Swagger, collaborating with internal teams to analyze, diagnose, and resolve integration or application issues. Additionally, you will assist customers in understanding and implementing APIs, maintain a deep understanding of the product ecosystem, and document common issues and solutions to create support documentation and knowledge base articles. To excel in this role, you should have at least 1-3 years of experience in technical support, API support, or product support roles. Strong knowledge of RESTful APIs, API documentation, and integration practices is essential. Hands-on experience with tools like Postman and Swagger, along with an understanding of the software development lifecycle and debugging techniques, will be beneficial. Excellent verbal and written communication skills, problem-solving abilities, and a proactive approach to technical issue resolution are also required. Preferred qualifications include experience with API authentication methods, familiarity with log analysis and debugging tools, and prior exposure to SaaS or cloud-based products. By joining TechRyde, you will have the opportunity to work on cutting-edge solutions in the hospitality and retail space, collaborate with global clients on diverse projects, and benefit from growth opportunities and ongoing learning & development support in a flexible and supportive work culture. If you are excited about contributing to innovative digital transformation services and possess the required skills and qualifications, please send your updated resume to hr@techryde.com with the subject line "API & Product Support Specialist Application.",

The API & Product Support Specialist position at TechRyde Private Limited in Noida is an exciting opportunity for individuals with 1 to 3 years of experience in technical support, API support, or product support roles. As a part of our team, you will be responsible for providing top-notch technical support to clients, focusing on API-related issues and product functionalities. Your expertise in APIs, tools like Postman and Swagger, and strong problem-solving skills will be essential in ensuring smooth integration and operation of our software products. You will play a crucial role in assisting customers with understanding and implementing APIs, performing API testing and troubleshooting, and collaborating with internal teams to diagnose and resolve integration or application issues. Strong communication skills, both verbal and written, are key to effectively interacting with customers and internal stakeholders. Additionally, your proactive approach to problem-solving and ability to work independently in a fast-paced environment will be highly valuable in this role. Ideally, you should have experience with RESTful APIs, API documentation, and integration practices, along with hands-on experience using Postman, Swagger, or similar API testing tools. Familiarity with software development lifecycle and debugging techniques is also desired. Experience with API authentication methods, log analysis, and debugging tools, as well as prior exposure to SaaS or cloud-based products, will be considered a plus. At TechRyde, you will have the opportunity to work on cutting-edge solutions that are shaping the future of hospitality and retail. You will be part of a collaborative work environment with global clients and diverse projects, offering growth opportunities, ongoing learning & development support, and a flexible work culture. If you are passionate about technology, customer service, and problem-solving, we encourage you to apply for the API & Product Support Specialist position by sending your updated resume to hr@techryde.com with the subject line "API & Product Support Specialist Application.",

Technical Skills: Proficiency in Java programming, Spring framework, SQL databases, web services, and troubleshooting tools. Educational Requirements: Bachelors degree in Computer Science, Information Technology, or related field. Experience Level: Minimum 2 years of experience in Java development, support roles, or similar IT environments.

Key Responsibilities: Provide technical support for Java-based APIs and microservices in production. Troubleshoot and resolve API integration issues for internal teams and external partners. Monitor application performance and logs using tools like Splunk, Kibana, or ELK . Collaborate with developers and DevOps teams for bug fixes and deployments. Create and maintain technical documentation for support processes and API specifications. Analyze system logs, root causes, and exceptions to identify and resolve recurring issues. Work with RESTful APIs, JSON, XML, and tools like Postman or SOAP UI. Participate in on-call support rotations as needed. Maintain SLAs for incident response and issue resolution.

We are looking for an API Support engineer for one of our clients here in Navi Mumbai. Please find the position details below and let me know your interest in this. Work Scope: At least 3+ years of experience in API support using Software AG webMethods platform, Mulesoft, Apigee or any similar API platform solutions. 3+ years of experience in API support using web Methods, Mulesoft, etc., 3+ years of experience in implementing APIs using APIed connectivity, API design fast approach using web Methods product stack like API Gateway, Integration Server, API Portal etc.

About the Role: Grade Level (for internal use): 09 Segment : S&P Global Platts The Role : Engineer II, PAS TECHOPS (Application Support with Linux and AWS) The Location : GURGAON Grade : 9A Shift Timings : 24*7 (Rotational Shifts) The Team : You will be working within the Operations team within Platts in India. Providing support to Platts applications that are utilized by both an internal & external global customer base. You will provide an exceptional level of support to complex applications involving operating systems, sub system and software components while working within the limits of established policies and ITIL framework. The Impact : Working to minimize the adverse impact of incidents and problems on the business and proactively identifying areas of focus to prevent the reoccurrence of future incidents. Whats in it for you : Working in a global application support team supporting users based in three time zones and across 26 offices. Exposure to application support, operations, monitoring and projects in a role where you will interact directly with the business and learn the products and systems required to support the Platts business operations Responsibilities : Resolving logged IT incidents in order to restore service as quickly as possible using technical knowledge. Escalation of tickets to other technical teams as required. Responding to logged service requests, account administration, software installations and general application and server administration. Provide 24 x 7 round the clock support to Platts business partners utilizing shift patterns. Management of major incidents via conference call, email and instant messaging systems. Composing and sending major incident notifications to business partners. Dealing with escalations in a timely manner to ensure issue is resolved to business partners expectations. Composing technical knowledge base documents to be used within the team. Working with external vendors to resolve service-related incidents. Connecting remotely to business partners computers to resolve issues. Server maintenance, monitoring, health checks, restarts, and BAU operational work. Provide real-time server support to the daily Market on Close process as well as participating on the associated conference call. What Were Looking For ( Basic Qualifications) : 3+ years previous experience in troubleshooting & supporting applications running on Linux & Windows server OS 3+ years of experience in production support/ application support in 24/7 environment Previous Experience on Cloud Infrastructure 3+ years previous experience with Application releases andPatching. 3+ years previous experience supporting Webservers either Windows IIS Linux Apache or WebLogic Working knowledge networking components and troubleshooting tools (Load balancers, routers, Firewall, NAT, DMZ, AWS) Experience with supporting multi-tier infrastructures Superior understanding of the following Protocols, TCP/IP, HTTP(S), SSL, WWW, JMS, FTP, Telnet, DNS, DHCP, VNC,RDP, NAT, SMTP Tools Putty, RDP, SSH, WinSCP, MySql Query Browser, Oracle SQL Developer Microsoft Office Office 365 especially Excel (Macros, Worksheets and add-ins) Excellent communication Skills. Preferred Qualifications : Bachelors Degree or 3+ years of relevant API support, or software development experience in an agile software environment Apply ITIL best practices in Incident, Release, Problem, and Knowledge Management Working knowledge of monitoring (Nagios, Splunk etc.,) and deployment tools Must thrive in a fast-paced, time-compressed and dynamic environment Excellent verbal and written communication skills Ability to adapt quickly to change, think on your feet, communicate positively and work proactively